1906 Mission

🏨 Hotels & Travel · San Francisco

21

total experiences

67%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

BadCleanliness & HygieneFrom Google Reviews
Jun 21, 2026

Shared bathrooms were dirty and some guests were unclothed in common areas

Business reply on Google

Hello Chang Lee, Thank you for sharing your detailed feedback with us. We appreciate your insights and are sorry to hear about the challenges you faced during your stay. Your comments about the facilities and neighborhood are valuable, and we'll take them into consideration as we strive to improve our guests' experience.

Very BadCustomer ServiceFrom Google Reviews
Apr 23, 2026

App key failed twice, stranding customer outside building

Business reply on Google

Hello Ryan, Thank you for sharing your feedback with us. I'm truly sorry to hear about your experience and the issues you encountered during your stay. We take your concerns seriously and will address them with our team to ensure improvements are made.

BadCustomer ServiceFrom Google Reviews
May 1, 2025

Poor check-in process and lack of on-site staff support

Business reply on Google

Thank you sincerely for taking the time to share your detailed feedback with us, Masa. I'm truly sorry to hear about the difficulties you experienced during your stay. Please accept our heartfelt apologies for the inconvenience this caused. Your insights are incredibly important to us, and we’re committed to addressing the issues you've raised so we can provide a better experience for our future guests. Your honesty helps us grow, and we deeply appreciate it.

WorstCustomer ServiceFrom Google Reviews
Apr 15, 2025

Room was too cold, causing illness and ruining vacation

Business reply on Google

Thank you for sharing your experience with us, Elena. We’re really sorry to hear that you and your boyfriend didn’t have the stay you hoped for, especially since it affected your vacation. Your feedback means a lot, and we’ll be looking into the issues to help make future stays better for our guests.

BadCleanliness & HygieneFrom Google Reviews
Nov 30, 2024

Room was rundown, noisy, and had stained sheets.

Business reply on Google

Hello Sol, Thank you for sharing your detailed feedback. We're sorry to hear that your stay did not meet your expectations and appreciate your comments on the areas needing improvement. Your insights are valuable as we strive to enhance our guest experience. Best regards, The 1906 Mission Team

Very BadCustomer ServiceFrom Google Reviews
Oct 14, 2024

Hotel transferred guest, then tried to evict them

Business reply on Google

Hello Alison, Thank you for sharing your experience with us. We're sorry to hear about the challenges you faced during your stay and appreciate your feedback on the communication issues and facilities. Your comments will help us improve our services and coordination for future guests. Best regards, 1906 Mission Team

BadCustomer ServiceFrom Google Reviews
Aug 7, 2024

Incorrect check-in instructions and non-functional keys caused access issues.

Business reply on Google

Hello Amartya, Thank you for sharing your experience with us. I'm truly sorry to hear about the issues you encountered with the check-in process and room access. Your feedback is invaluable, and we will work diligently to address these concerns. Best regards, [Your Name]

BadCustomer ServiceFrom Google Reviews
Jul 27, 2024

Loud noise, faulty app, and no staff support

Business reply on Google

Hello Riccardo, Thank you for sharing your feedback. We're sorry to hear about the issues you encountered with the beeping sound and the door app. Your comments are important to us, and we'll work on improving these aspects to enhance our guests' experience. Best regards, The 1906 Mission Team

BadCustomer ServiceFrom Google Reviews
Jul 11, 2024

Did not receive check-in instructions and struggled to contact owners

Business reply on Google

Hi Jack, thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with the check-in process and the safety concerns you encountered. We will address these issues to ensure a better experience for our guests in the future. We appreciate your valuable input.

BadCustomer ServiceFrom Google Reviews
Apr 27, 2024

No human service or staff available; noisy street

Business reply on Google

Hi Jim, thank you for taking the time to share your feedback regarding your recent stay with us. We're glad to hear that you found our room cute and our bed comfortable. However, we're truly sorry to learn that your experience fell short of expectations in other aspects. We sincerely apologize for any inconvenience caused by the lack of personalized service during your stay.

BadCustomer ServiceFrom Google Reviews
Apr 24, 2024

Hotel required app download and ignored all customer communications

WorstStaff BehaviorFrom Google Reviews
Mar 14, 2024

No staff, manager lost belongings, and safety concerns

WorstProduct / Service QualityFrom Google Reviews
Nov 12, 2023

Hotel room lacked basic amenities and had security issues

Business reply on Google

Hi Nicole. We are sorry to hear about the challenges and inconvenience you encountered during your stay at our property. It seems that our third party booking partner was not able to set your expectations properly that our property is remotely operated and has shared bathrooms. We hope you were able to receive our pre-arrival email, sms notifications. That could have helped you navigate to visit our website and was able to get all information you need. Rest assured other matters mentioned is taken cared. We are looking forward to serve you again on your next visit. Thank you.

BadProduct / Service QualityFrom Google Reviews
Nov 10, 2023

Hotel room lacked basic amenities and private bathroom facilities

Business reply on Google

Hi Shay, We tried going back to our records to check your booking history for us to review. Unfortunately, we do not see your name listed on our guest diary. Our property has a shared kitchen/pantry where Fridge is available and microwave, as well as other basic kitchen materials for our guests to use. Shared bathrooms are always clean as our staff is scheduled to do rounds on strict time interval. We hope to see you and experience our property to really feel the warm and worth of evey penny you may spent. Best regards from Management and Staff of 1906 Mission.

Very BadRefund & ReturnFrom Google Reviews
Jul 1, 2023

Hotel refused refund for medical emergency cancellation.

Business reply on Google

Hi Kurtis, Thank you for your review. We check the history of your reservations and we found out that it is in the terms and conditions that clearly states the rules that corresponds to booking and payment refunds. We are sorry on the inconvenience, We are making sure that our guests are fully aware on the regulations in all electronic portals that they will make transactions with prior confirmation.

BadCleanliness & HygieneFrom Google Reviews
Aug 7, 2022

Dark and smelly room, construction noise, and rude staff.

BadCustomer ServiceFrom Google Reviews
Jul 13, 2022

Construction noise disrupts sleep starting at 5 AM.

Business reply on Google

We are so sorry to hear this, Raphael. We are working with our neighbors to minimize the impact of the construction noises. However, this might not always have the outcome we are hoping for. The good news, though, is that as soon as the construction is over we will have a nice addition to the neighborhood. We hope you will consider coming back sooner or later. Thank you for reviewing us.

Very BadOtherFrom Google Reviews
May 17, 2022

Unsafe location with trash and homeless people

Very BadCleanliness & HygieneFrom Google Reviews
May 17, 2022

Unsafe and dirty area with trash and suspicious people

Very BadRefund & ReturnFrom Google Reviews
Oct 9, 2020

Hotel refused refund for booking cancelled due to travel ban