365 GYM
🏋️ Fitness & Gyms · Phoenix
total experiences
replied on google
Most reported issues
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Experiences
Gym advertised personal training sessions but had no availability
Business reply on Google
Thank you for the review! We do offer a Introduction program on Groupon for 10 training sessions. I'm sorry you felt like you wasted 45 min in a client consultation, however we like to establish chemistry with our future clients and a personal relationship before taking on new members. It's what separates us from big box gyms. We are a private training facility who schedule by appointment only, we do have times spots avail, unfortunately not at the hour you requested as it is fully booked. I wish you the best of luck and hope your journey to health and fitness is great!
Gym repeatedly rescheduled appointments at the last minute
Business reply on Google
Good Morning Ms. West, I am truly sorry to hear about your experience. Going forward we will be more carful in screening our employees and making sure we create the best experience possible for everyone. Thank you and have a great day!