Affordable Computer Repair by DJ
💻 Tech Services · Charlotte
total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
Technician refused to repair a laptop based on its brand origin.
The business owner was rude and unprofessional during a phone call.
Technician provided questionable hardware upgrade recommendations and high service…
Business reply on Google
wow! another phone call review. Sorry you were not happy but what i told you is true mechanical harddrives usualy quit working within 2 years and solid state does not. You cant please everyone nor can one make people understand what they dont know so its your decision. Thank you for giving us a try
technician refused to meet in person for computer drop off
Business reply on Google
I didnt ask you to leave anything in the open and i didnt tell you no one was going to open the door and meet you. I told you due to covid there would be a table in the driveway where you leave your computer in order for me to sanitize it before taking it into my shop. Im sorry for any confusion this may have caused for you. I also told you no one but the technician is allowed in the shop due to covid and small space.
Staff member was dismissive and refused to discuss the repair details.
Business reply on Google
Phone call review. I thought the work done was supposed to be the object but nope. Sorry you thought I was rude. I am the only technician here and try to work at a pace to get my clients computers back to them as quickly as possible. Therefore I diagnose in my shop not on the phone. I didn't know you were a tech that could do your own repairs.
The business owner was rude and impatient during a phone inquiry.
Business reply on Google
phone call review. no work done. I repeatedly explained to Stephanie that I could not diagnose or give her a quote over the phone. She called me 3 times in a row requesting a diagnosis and a price. I regret that after the 3rd phone call, I hastily made it clear that I did not want to service her computer.