American Airlines

✈️ Airlines

45

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

BadCustomer ServiceFrom Google Reviews
23 days ago

Overweight passenger encroached on seat space and touched child

Very BadCustomer ServiceFrom Google Reviews
Jul 26, 2026

Airline lost baby stroller and staff were indifferent

Very BadCustomer ServiceFrom Google Reviews
Jul 18, 2026

Flight delayed due to lack of fuel; hotel vouchers were unusable

BadDelivery & ShippingFrom Google Reviews
Jul 3, 2026

Luggage delayed over an hour with no communication or explanation from staff

WorstStaff BehaviorFrom Google Reviews
Jul 1, 2026

Airline staff ripped up tickets, discriminated, and mistreated passengers.

BadCustomer ServiceFrom Google Reviews
Jun 13, 2026

Gate change not communicated, causing missed flights

BadWait & DelaysFrom Google Reviews
Jun 10, 2026

Long wait times for business class check-in

BadCustomer ServiceFrom Google Reviews
Jun 9, 2026

Airline denied boarding due to system lag past cutoff time

BadBilling & ChargesFrom Google Reviews
Jun 1, 2026

Airline charged an extra $100 per flight without authorization

BadWait & DelaysFrom Google Reviews
May 15, 2026

Long wait times and inefficient airport layout.

BadStaff BehaviorFrom Google Reviews
May 3, 2026

Airline staff were rude and unhelpful to a loyal customer.

BadCustomer ServiceFrom Google Reviews
Apr 27, 2026

Flight delayed, causing customer inconvenience.

BadCustomer ServiceFrom Google Reviews
Apr 14, 2026

Flight repeatedly delayed and cancelled; staff unhelpful and rude.

BadCustomer ServiceFrom Google Reviews
Apr 11, 2026

Flight delayed, staff unhelpful with meal voucher

BadWait & DelaysFrom Google Reviews
Apr 8, 2026

Frequent flight delays, no refunds for delays.

BadStaff BehaviorFrom Google Reviews
Apr 7, 2026

Rude flight attendant questioned drink requests during flight

BadCustomer ServiceFrom Google Reviews
Mar 24, 2026

Airline damaged luggage and denied claim for replacement

Very BadCustomer ServiceFrom Google Reviews
Mar 22, 2026

Two flights canceled due to staff shortage, no compensation

WorstCustomer ServiceFrom Google Reviews
Mar 12, 2026

Flight canceled due to AC failure, stranding passengers without hotel

BadCustomer ServiceFrom Google Reviews
Mar 2, 2026

Airline app gave incorrect information, original flight canceled, seat changed