American Airlines Customer Service

Airline refused to return bags, including car seat, after rebooking flights.

Airline forces passengers to wait on tarmac, missing connections

Flight delayed due to faulty window, no compensation offered.

Airline employees were rude and unhelpful regarding a misplaced wallet.

Rude and incompetent staff caused a day's vacation to be lost

Airline lost confirmed business class seat, separating couple

Flight canceled without communication or compensation

Flight delayed multiple times due to plane and staff issues.