Astoria Inn LaGuardia Hotel

🏨 Hotels & Travel · Astoria

30

total experiences

3%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

BadCustomer ServiceFrom Google Reviews
13 days ago

Noise disturbance from other guests, unresolved by hotel staff.

WorstCustomer ServiceFrom Google Reviews
Jan 25, 2026

Hotel room dangerously hot; AC broken; staff unhelpful; medical patient suffered.

BadBilling & ChargesFrom Google Reviews
Dec 13, 2025

Hotel cancelled reservation and charged higher rate for re-booking

BadCleanliness & HygieneFrom Google Reviews
Aug 20, 2025

Wet carpet in room and thin walls causing noise issues

BadRefund & ReturnFrom Google Reviews
May 8, 2025

Hotel refused to refund or postpone booking after flight cancellation.

BadCustomer ServiceFrom Google Reviews
Mar 2, 2025

Loud, useless A/C; incompetent front desk; loud street noise.

Very BadStaff BehaviorFrom Google Reviews
Nov 21, 2024

Disrespectful staff, unauthorized card charge, and dirty room

BadCleanliness & HygieneFrom Google Reviews
Oct 5, 2024

Dirty, smelly room with noisy, leaking air conditioner

BadProduct / Service QualityFrom Google Reviews
Sep 4, 2024

Noisy air conditioner and other guests, hotel expensive

BadCustomer ServiceFrom Google Reviews
Aug 19, 2024

Hotel cancelled guaranteed reservation without valid reason

BadBilling & ChargesFrom Google Reviews
May 15, 2024

Hotel charged for a day's stay despite cancellation due to flight delay.

BadBilling & ChargesFrom Google Reviews
Feb 13, 2024

Hotel bill was much higher than advertised price due to hidden fees

BadOtherFrom Google Reviews
Aug 18, 2023

Hotel location and value for money were unsatisfactory

WorstCleanliness & HygieneFrom Google Reviews
Aug 7, 2023

Bed bugs in room, manager denied responsibility

BadRefund & ReturnFrom Google Reviews
Aug 1, 2023

Hotel refused refund for canceled flight

BadRefund & ReturnFrom Google Reviews
Jul 19, 2023

Hotel refused to move booking or offer refund after flight cancellation.

BadCustomer ServiceFrom Google Reviews
Jul 2, 2023

Hotel refused to cancel booking due to flight delay, kept 100% penalty.

Very BadBilling & ChargesFrom Google Reviews
Jun 12, 2023

Hotel charged inconsistent rates and provided dirty, smelly room.

BadCleanliness & HygieneFrom Google Reviews
Jun 5, 2023

Unclean room and excessive noise from inside and outside the hotel

BadCleanliness & HygieneFrom Google Reviews
May 20, 2023

Hotel room was dirty with stained linens and hair everywhere

Business reply on Google

Dear Giulia Galeotti I am very sorry for those issued, I will do investigation to ensure that the same thing won't happen in the future. The 2twins room only for 2 person we state on the website, if you have more than 2 person you should choice a 2queens room. thanks for your feedback. have a nice day!