💻 Tech Services · Dallas
total experiences
replied on google
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customer support is unreachable via phone and email
Business reply on Google
Mr. Howell, Thank you for taking the time to share your experience. We are sorry to hear about the difficulty you had reaching Rapid Radios customer support. However, we would like to clarify that this review appears to have been posted on the wrong business profile. We are A&W Distributors, and our direct phone number is (214) 315-0977. We do not sell Rapid Radios, we are not affiliated with Rapid Radios, and we do not handle their subscriptions, customer service, or product support. We also want to clarify that there is another AW Distributors located in Irving, Texas, which has no affiliation with our company. Because this review does not relate to our business, our products, or any service we provided, we respectfully ask that you remove or update it so it reflects the correct company. We truly take our customers, sales, and reputation seriously, and we want to make sure reviews on our profile accurately reflect experiences with our business. We understand your frustration and hope Rapid Radios is able to resolve your concern quickly. Thank you for your understanding.
Staff repeatedly refused to assist the customer with their orders.
Excessive pricing and shipping fees compared to online retailers.