Bank of America Financial Center
💳 Finance & Insurance · Boston
total experiences
replied on google
Most reported issues
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Experiences
Bank closed early, denying customer service before posted closing time.
Business reply on Google
Hello Andrew, thank you for reaching out. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Bry
Associate gave bad advice, causing account closure and deposit problems
Business reply on Google
Hello Alisha, we value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team and would like to know more. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Peggy
Bank lost a $6,000 check deposited in ATM
Business reply on Google
Hi Ludovic. We're disappointed to hear that your experience wasn't at the level you expected. We'd like to learn more about what happened. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^rosie
Bank did not answer phone calls for two days
Slow and poor service from staff
Bank staff made errors, causing account issues and unfair fees.