Bank of America Financial Center

💳 Finance & Insurance · San Francisco

5

total experiences

40%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NopeStaff BehaviorFrom Google Reviews
Sep 14, 2024

Bank staff repeatedly questioned ID and check validity, causing distress.

Business reply on Google

Hi Kushica. I apologize for your experience and your feedback will be escalated. Please reach out to our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica and we will be in touch with you. ^ines

NoStaff BehaviorFrom Google Reviews
Jun 1, 2021

Unfriendly and understaffed bank locations compared to competitors

Business reply on Google

Hi, We’d like to keep you as a client. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Annette

NoStaff BehaviorFrom Google Reviews
Jul 18, 2020

Employees are indifferent and rude

NoCustomer ServiceFrom Google Reviews
Jun 29, 2019

Customer unable to cash check despite valid ID; wasted an hour

NoWait & DelaysFrom Google Reviews
Mar 31, 2018

Long wait due to tellers leaving at the same time