Boost Mobile

📡 Internet & Cable · San Antonio

5

total experiences

40%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverMisleading & FraudFrom Google Reviews
Jul 7, 2026

Employee falsified payment amount and upgraded plan without consent

Business reply on Google

Hi jen med, Thank you for visiting our Boost Mobile in San Antonio TX. We apologize for your negative experience. This is not the level of service we strive to provide and we take your feedback seriously. We will address these issues with our staff and work towards improving our services. Please reach out to us directly at [email protected].

NoBilling & ChargesFrom Google Reviews
Nov 7, 2025

Phone not paid off after 90 days as promised

Business reply on Google

We apologize for your negative experience. This is not the level of service we strive to provide and we take your feedback seriously. We will address these issues with our staff and work towards improving our services. Please reach out to us directly at [email protected].

NoBilling & ChargesFrom Google Reviews
Nov 2, 2024

Company continued to bill customer after cancellation and waiving fees

NoCustomer ServiceFrom Google Reviews
Aug 26, 2024

Staff refused to help with phone issue, told customer to call support.

NoStaff BehaviorFrom Google Reviews
Mar 17, 2021

Staff member was rude and unhelpful over the phone.