Caesars Palace

Hotel charged for basic amenities and failed to address noise complaint.

Room not cleaned for 5 days; rude staff and racist encounters

Staff member tried to prevent customer from posting negative reviews

Overbooked hotel with no rooms available despite reservation

Poor service, incorrect drink delivery, and billing issues

Casino refused refund for short-stacked chips and removed customer

Hotel staff entered room without consent and adjusted thermostat

Charged more for a smaller room than booked

Booked premium suite, received two faulty rooms and poor service

Booked a specific room type but received a different one

Customer unable to sign up for Sportsbook due to ID requirements and poor staff help.

Excessive extra charges for basic amenities in the room

Excessive charges for in-room items and poor room conditions.

Multiple issues: Wi-Fi, room service, staff, room condition, and housekeeping

Room not as booked, slow service, broken cabinet, extra wifi fees

Hotel outdated, service average, and casino slots too tight.

Hotel charged for mini-bar items not consumed due to weight sensor

Poor room quality, unhelpful staff, and hidden Wi-Fi fees.

Room was dirty with previous guest's items; new room denied due to miscommunication.

Hotel refused room change despite noise, poor check-in experience.