CAMP Tampa

Business reply on Google

Thank you for taking the time to share your feedback. We’re truly sorry to hear that this experience made you feel uncomfortable. CAMP strives to be a welcoming, inclusive fitness environment where the focus is on movement, health, and community. We never want anyone to feel judged, divided, or distracted from their workout experience. While our coaches are individuals with lives outside the studio, we take concerns about professionalism and representation seriously. Your feedback has been shared with our leadership team so it can be reviewed thoughtfully and appropriately. We appreciate you bringing this to our attention and value open, respectful dialogue as we continue working to ensure CAMP Tampa remains a space where all members feel supported and comfortable.

Business reply on Google

Hi Henry, we’re really sorry to hear about your experience and appreciate you taking the time to share your feedback. At CAMP, we do our best to honor class reservations while also accommodating guests on the waitlist, which sometimes means enforcing our on-time check-in policy to keep classes running smoothly. We understand how frustrating this situation must have been, especially as a returning guest, and we truly value your continued support of our fitness community. There is a 5 minute grace period if we hear from you. Hope you understand and come see us again soon.

Business reply on Google

Frederick, thank you for taking the time to share your experience. We’re genuinely sorry to hear how much your feelings toward CAMP have changed. When a place that once felt motivating and meaningful becomes a source of frustration or dread, that’s something we take seriously. As CAMP has evolved, there have been changes to leadership, programming, and physical spaces intended to support long-term sustainability and growth. We understand that these changes—especially the removal of classes or elements that people deeply connected with—can feel disheartening and, at times, alienating. While those decisions are never made lightly, we recognize that the impact hasn’t felt positive for everyone. We want to be clear that CAMP’s intention has never been to silence feedback or dismiss community voices. Honest input—both positive and critical—is essential to helping us reflect and improve, and we regret if it ever felt otherwise. CAMP was built on community, movement, and connection, and while the studio may look different than it once did, our goal remains to create an environment where people feel supported and valued. We appreciate you sharing your perspective and wish you the very best

Business reply on Google

Anthony, thank you for taking the time to share this—and for being such a meaningful part of CAMP’s early years. We want to start by acknowledging the depth of your history with CAMP. When someone has been with us since the beginning, built relationships, found community, and genuinely felt at home here, that matters deeply. It’s clear how much CAMP once meant to you, and we’re truly sorry that your experience returning to Tampa felt disappointing and alienating. As CAMP has grown over the years, both in Tampa and beyond, we’ve made changes with the intention of evolving our offerings and keeping the business sustainable long-term. That said, we understand that growth and change—especially when it impacts programs, instructors, or spaces people love—can feel personal and painful. The decision to move away from cycling was not made lightly, and we recognize that this shift affected a passionate and loyal community, as well as dedicated instructors who gave so much to CAMP. We never want anyone to feel that CAMP is exclusive, unwelcoming, or dismissive of diverse backgrounds, identities, or perspectives. Our intention has always been to create spaces centered on movement, connection,

Business reply on Google

Hi Jo, thank you for taking the time to share your perspective. We’re truly sorry to hear you’ve felt this way, and we appreciate your honesty. At CAMP Tampa, our community and the well-being of our members and instructors are at the heart of everything we do. We’re proud of the amazing instructors who bring passion and expertise to every class, and we deeply value the connection they build with our members. We understand that the decision to transition away from cycling was difficult for many, and we regret if communication around this change didn’t meet expectations. We strive to improve how we share updates to be more transparent and inclusive moving forward. Please know that our goal remains to provide an empowering, supportive fitness environment where everyone feels seen and heard. Thank you again for being part of the CAMP community.

Business reply on Google

Hi Kelli, thank you for sharing your thoughts. We appreciate the many years you have been part of the CAMP Tampa community and are grateful for the support you’ve shown our instructors. We understand that changes can be challenging and that every member’s experience is important to us. CAMP remains committed to creating a welcoming and empowering environment where all members feel valued. We wish you the best on your fitness journey.

Business reply on Google

Hi Yeisy, thank you for sharing your experience with us. We’re truly grateful that CAMP Tampa has been a meaningful part of your fitness journey and understand how much the cycling program and instructors have meant to you. The decision to transition away from cycle classes was not easy and reflects our focus on expanding other modalities to better serve the evolving needs of our community. We appreciate your support of our instructors and value your feedback regarding ClassPass access. CAMP remains committed to providing a welcoming and motivating space for all members. We wish you the best as you continue your wellness path.

Business reply on Google

Hi Greg, Thank you for being a part of the CAMP community since 2018 and for taking the time to share your experience with us. We truly appreciate your thoughtful feedback and your loyalty over the years. We’re glad to hear that our classes, instructors, studios, and app have served you well and supported your fitness goals—especially as a cardio-focused supplement to your condo’s gym. We know how valuable it is to find the right mix of movement and community. We also completely understand that pricing is a deeply personal consideration. Our class rates reflect a number of factors. We know we’re not the perfect fit for everyone—and we absolutely respect that. We're sorry to hear about your interaction with our team and that it didn’t reflect the level of care we aim to provide. That’s not the experience we want anyone to walk away with, and we appreciate you bringing it to our attention. We wish you nothing but the best on your continued wellness journey—and hope you enjoy your time at your new studio (and that cruise!). Warmly, The CAMP Team