Ceci Spa Brickell
💅 Beauty & Spa · Miami
total experiences
replied on google
Most reported issues
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Experiences
Customer asked to leave mid-service for another who arrived early
Business reply on Google
Dear Robin J We deeply regret any misunderstanding on our part.Please accept our sincerest apologies,and we hope that if the service was very satisfactory, you will return so we can provide you with the best service and our best treatment.We look forward to seeing you again In CeciSpa.
Front desk staff quoted one price, charged a higher price
Business reply on Google
Honest. Lamentamos mucho el inconveniente y que la comunicación no fue clara entre nuestra from desk y usted. Siempre estamos para ti en Ceci Spa
Hair service was unsatisfactory
Business reply on Google
Merry. Sentimos mucho que nuestra estilista no pudo interpretar bien lo que querías en tu cabello Pero nos encantaría que nos dieras otra oportunidad para poder hacerte un servicio con la más alta calidad Estamos para ti siempre en Ceci Spa
Nail technician caused injury and performed poor quality work.
Appointment cancelled without notice, no alternative stylist available
Business reply on Google
Monike. Lamento mucho el inconveniente y te pedimos mil disculpa Y nos gustaría que nos dieras una oportunidad para poder reparar la incomodidad. Te esperamos siempre en Ceci Spa
Poor nail service, painful thinning, bad french manicure, slow service.
Business reply on Google
Sara lamentamos mucho que nuestro servicio no cumplió tus expectativas Te invito a que nos des una nueva oportunidad En Ceci Spa
Customer charged more for service and received poor customer service
Business reply on Google
Felicia. Sentimos mucho tu experiencia con nuestro equipo Te pedimos nos des una oportunidad para cambiar tu visión de muerto salon Te esperamos siempre
Manicure was poorly done
Business reply on Google
Adam. Lamentamos tu experiencia Nos gustaría que nos des una oportunidad para cambiar tu sentir hacia nuestro equipo. Te esperamos siempre en Ceci spa
Nail technician rushed service, caused pain, and follow-up appointment was cancelled.
Nail tech was late, did not understand instructions, and nails chipped
Employees were rude and did not save the reservation