🔧 Home Services · Brooklyn
total experiences
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Forced to pay in advance, belongings damaged, company ignored complaints
Moving company tried to overcharge for a local move
Business reply on Google
Guys, please stop it. I don’t need any money from you, neither $100 nor $10.000. Please stop spamming
Staff member was rude and hung up on the customer.
Business reply on Google
Review above is from Spammer and hater, also racist. I just spoke to the weirdest person on the phone about 2 bedroom apartment move. I told him hourly rate and gave him an advise that in average it can take 6-7hrs to move 2 bedroom apartment. He said he moved before for couple of hours and I am lying about 6-7hrs. He did not care to listen what factors matter in term of calculating the time like locations, floor number, what needs to be taken apart, what items are fragile and require special care/protection, etc. He said I have too many good reviews and he wanted to leave a half star review if he could and hung up immediately and review came up in 1 minute. Dear customers, you should read, analyze and follow your common sense to recognize and separate honest reviews from real customers for the service that was actually provided from like these nasty stuff from the person whose target is just to try to spoil good movers reputation.
Moving company gave inaccurate estimate based on false assumptions.
Business reply on Google
Dear customers, please read the email chain below and decide yourself : On May 18, 2021, at 11:30 PM, Andriy Zarvovskiy <[email protected]> wrote: If you have 2 flights of stairs it is a 3rd floor, if you have another shirt flight it goes to 3rd floor and a half. Second floor should have 1 flight of stairs. You can put 2 or 3 beds and 2 couches in a single room and tell it is a single room. The estimate is given by the actual items and walk up situation you have. Once you provided all the details you got the price, all included price. What is wrong? Andriy 718-238-8549 24/7 for your convenience On May 18, 2021, at 10:56 PM, Jaycee Servil <[email protected]> wrote: Sir I don’t even think your read what I sent you. I listed every item that needed to be moved, It is literally one room. I rent a single room in an apartment and It is the second floor! You can’t count 3 steps that are infront of the front door As a third and a half flight, like what the heck that doesn’t even make sense. Why would i sit here and lie? Smh this is highly unprofessional, How are you going to tell me what it is and what it’s not. I’ll keep my money and just make sure no one I know use your service. Sent fro