Chestnut Hill Hospital

🩺 Health & Wellness · Philadelphia

22

total experiences

86%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

Very BadCustomer ServiceFrom Google Reviews
Jun 26, 2026

Patient experienced neglect, long wait times, and lack of communication.

Business reply on Google

Hi Tammaj, we’re sorry to hear about this. Our patient advocacy team would like to speak with you about your experience. Please call us at 215-248-8213. Thank you.

WorstCustomer ServiceFrom Google Reviews
May 1, 2026

Patient discharged with labored breathing, died one day later

WorstCustomer ServiceFrom Google Reviews
Mar 11, 2026

Hospital neglected patient with serious neurological issues in hallway

Business reply on Google

Hi, we’re sorry to hear about this. Our patient advocacy team would like to speak with you about your experience. Please call us at 215-248-8213. Thank you.

WorstCustomer ServiceFrom Google Reviews
Mar 4, 2026

Hospital staff neglected patient, ignored calls, and mistreated him.

WorstCustomer ServiceFrom Google Reviews
Jan 30, 2026

Hospital gave father wrong medication, leading to stroke and death.

Business reply on Google

Hi, we’re sorry to hear about this. Our patient advocacy team would like to speak with you about your experience. Please call us at 215-248-8213. Thank you.

WorstWait & DelaysFrom Google Reviews
Jan 22, 2026

Hospital left patient waiting in pain for hours without treatment.

Business reply on Google

Hi Timothy, we’re sorry to hear about this. Our patient advocacy team would like to speak with you about your experience. Please call us at 215-248-8213. Thank you.

BadWait & DelaysFrom Google Reviews
Dec 27, 2025

Long wait due to unclean rooms while daughter was in pain

Business reply on Google

Kelly, we’re sorry to hear about this. Our patient advocacy team would like to speak with you about your experience. Please call us at 215-728-3798. Thank you.

Very BadCustomer ServiceFrom Google Reviews
Dec 19, 2025

Hospital failed to address emergency, leading to patient being discharged without…

Business reply on Google

Hi Jozette, we’re sorry to hear about this. Our patient advocacy team would like to speak with you about your experience. Please call us at 215-248-8213. Thank you.

Very BadWait & DelaysFrom Google Reviews
Dec 15, 2025

Patient with thunderclap headache waited 3.5 hours without treatment.

Business reply on Google

Hello, we’re sorry to hear about this. Our patient advocacy team would like to speak with you about your experience. Please call us at 215-248-8213. Thank you.

Very BadWait & DelaysFrom Google Reviews
Sep 1, 2025

Patient with high blood pressure waited over six hours in ER

Business reply on Google

Hi, we’re sorry to hear about this. Our patient advocacy team would like to speak with you about your experience. Please call us at 215-248-8213. Thank you.

WorstWait & DelaysFrom Google Reviews
Aug 22, 2025

Patient waiting for hours with dangerously high blood pressure

Business reply on Google

Hello, we’re sorry to hear about this. Our patient advocacy team would like to speak with you about your experience. Please call us at 215-248-8213. Thank you.

Very BadStaff BehaviorFrom Google Reviews
Aug 12, 2025

Staff laughed at patient in severe pain; patient left without being seen

Business reply on Google

Dave, we’re sorry to hear about this. Our patient advocacy team would like to speak with you about your experience. Please call us at 215-248-8213. Thank you.

WorstStaff BehaviorFrom Google Reviews
Aug 9, 2025

Hospital staff denied pain medicine and accused patient of addiction

Business reply on Google

Hello, we’re sorry to hear about this. Our patient advocacy team would like to speak with you about your experience. Please call us at 215-248-8213. Thank you.

Very BadWait & DelaysFrom Google Reviews
Jul 23, 2025

Patient waited 9 hours in ER without being called for ultrasound.

Business reply on Google

Hi Jeremy, we’re sorry to hear about this. Our patient advocacy team would like to speak with you about your experience. Please call us at 215-248-8213. Thank you.

Very BadCustomer ServiceFrom Google Reviews
Jul 6, 2025

Elderly patient received lack of care; family could not speak to doctor

Business reply on Google

Katie, we’re sorry to hear about this. Our patient advocacy team would like to speak with you about your experience. Please call us at 215-248-8213. Thank you.

BadWait & DelaysFrom Google Reviews
Jun 11, 2025

Hospital refused to see patient who arrived late for appointment

Business reply on Google

Syeer, we’re sorry to hear about this. Our patient advocacy team would like to speak with you about your experience. Please call us at 215-248-8213. Thank you.

WorstCleanliness & HygieneFrom Google Reviews
May 22, 2025

Filthy bed and cold nurse in the emergency room

Business reply on Google

Hi, we’re sorry to hear about this. Our patient advocacy team would like to speak with you about your experience. Please call us at 215-248-8213. Thank you.

Very BadCustomer ServiceFrom Google Reviews
Apr 16, 2025

Hospital cancelled STAT ultrasound due to staffing, no supervisor available

WorstStaff BehaviorFrom Google Reviews
Apr 11, 2025

Nursing staff rude and insensitive, denied care, accused of mental illness.

Business reply on Google

Hi, we’re sorry to hear about this. Our patient advocacy team would like to speak with you about your experience. Please call us at 215-248-8213. Thank you.

Very BadStaff BehaviorFrom Google Reviews
Mar 20, 2025

Rude and inattentive staff provided poor care in the ER.

Business reply on Google

Hi Whitney, we’re sorry to hear about this. Our patient advocacy team would like to speak with you about your experience. Please call us at 215-248-8213. Thank you.