China Eastern Airlines

Airline check-in counter did not open on time, causing long wait and potential missed…

Incompetent staff lied about seat assignment and disorganized boarding

Uncomfortable flight experience due to cramped seats, no air vents, and poor food.

Airline changed flight date without notification and platform is complicated.

Airline staff gave incorrect information about transit hotel booking

Airline lost luggage, denied lounge access, and stranded customer

Rude and unhelpful customer service.

Customer had a very bad experience with the airline

Wasted time and money due to poor service.

Unable to contact airline by phone to confirm flight details and ask about baggage…

Rude and unhelpful call center staff.

Staff charged an excessive fee for slightly overweight hand luggage.

Airline overbooked flight, stranding passengers despite confirmed booking.

Airline changed schedule multiple times causing disruption

Rude staff and issues with pre-ordered vegetarian meal service.