Computer Geek 911
💻 Tech Services · San Diego
total experiences
replied on google
Most reported issues
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Experiences
Business was closed during posted operating hours
Computer remains broken and damaged after attempted repair service
Technician failed to fix computer and demanded cash payment
Business was inaccessible and staff were unavailable to assist.
Business reply on Google
Thats not true as you tried to sell locked phone that doesn't belong to you and we refused to do business with you, we don't do that kind of shady business so be honest and write reviews without any lies.
Technician failed to repair laptop and refused further assistance.
Technician failed to format drive correctly and owner demanded extra payment.
Business reply on Google
We did a 2000 dollar job for 50 dollars don't know what to do more for u... thanks for the review though.
Business was closed during posted hours preventing Amazon locker package pickup.
Business reply on Google
We respect our business hours and we never close during our business hours . So I am not sure if u are at the right place or u came after hours. Thank you for you review though.
Staff member was rude and yelled at customer during curbside pickup.
Business reply on Google
We are not wish company.. pls contact wish and review them. We are helping the wish experience . We are like the mail ppl here. pls write a review at their site . We fix computers and iphones in our shops.
Staff member was dismissive and unhelpful during a phone inquiry.
Business reply on Google
Sorry for the experience but you didnt want to pay. Sometime we have to so cause you want things to be fixed by the phone for free.
Technician installed incorrect part and allegedly forged a service agreement signature.
Business reply on Google
If you want to write a review pls write it in your name . I ll clear this out your name is Dr. Mouhib Naddour. I am not sure how the sharp hospital would have you working for them. I call you an unprofessional doctor and I ask all the patients to be aware of you and the hospital. You don't give ppl their rights. You didn't want to pay that is why u are calling us unprofessional. Using somebody's name is not right by Google account.
Store closed during listed hours and failed to provide inventory item.
business failed to fix computer and refused to provide a refund
Technician held phone hostage for payment after unauthorized reset
Staff refused to inspect or repair the laptop.
Business reply on Google
We quoted you a price to fix and you want us to fix it for free. We can help and fix it for free if you qualify.
Technician refused responsibility for potential future equipment failure
Staff member made discriminatory and threatening remarks to customers.
Business reply on Google
I am Arab myself lol.. Just to let you know. How can I make fun of my self??
Poor repair quality, excessive delays, and suspicious cash-only payment policy.
Business refused to honor a Groupon discount for services rendered.
Business reply on Google
You fixed the phone and you payed and you were so happy and you came back and u told us give me the groupon price after 2 days.. You didnt buy the groupon deal only after 2 days.. We have a contract with groupon and we cant violate groupon contract for your own benifit..
Replacement phone screen failed shortly after installation and business refused refund.
Business reply on Google
When u were here u told my friend that u dropped it and u broke it .. now u are saying u just took it out of ur pocket and u foind it broken.. u said u want it for free.. sorry we cant.. u said u talked to the owner.. i was off.. We have thousands of honest satisfied customers every year. I erge you to join them .. thank you.
Customer refused service due to high installation fees for software.
Business reply on Google
We do flat rate 49 dollars.. either it takes one hour or 10 hours flat rate $49 this is our rate.. it is up to the customer. Customer either can accept or not.. We can't bargin the price cause we have a legal liability.