Concourse Plaza

Parking fee was excessive and included an unknown service charge

Parking lot minimum charge is a scam

Unexpected parking fee for staying over an hour

Overcharged for parking due to unclear payment instructions

Paid parking even for short pick-up

Lack of desired amenities and overpriced buffet

Drug addicts and illegal drug use in front of the building

Parking price too expensive for short duration

Renovations removed popular features like the food court and photo stands.

Parking costs five dollars hourly

Staff rude and slow; prices higher than other locations

Parking fees are too high for customers.

Understaffed stores cause long checkout lines

Parking is too expensive and store visibility is poor

Cashier handled money then food without washing hands

Automated pay system failed to apply jury duty discount

Staff were rude, racist, and refused service to customers

Customer accused of not paying, harassed, and assaulted by staff

Restaurant misrepresented as hibachi, but is a buffet.

Unpleasant smell and loitering people make for a bad shopping experience