Corona Hotel

Hotel smells strongly of cleaning products and smoke; key cards deactivated.

No hot water and small bathroom at hotel

Unwashed bedding and red stain on bed; refund refused

Hotel failed to disclose construction noise disrupting guest stay.

Hotel room was dirty, noisy, and had uncomfortable beds.

Non-smoking room smelled of weed and mildew; hotel refused room change

Unsafe, loud, and unclean hotel forced early checkout

Hotel staff evicted customer at night after complaint, no refund

Showers and TV not working; bad reception service

Denied service for no reason; clerk was sleeping at front desk

Unclean room with broken tile, suspicious substances, and non-working key

Hotel refused room despite confirmed payment due to 'out of hours' policy.

Hotel unable to resolve loud party noise from adjacent property.

Loud music from the lobby was audible all night from the room

Dead mouse in room and no water on fifth floor

Hotel room was dirty with hair and uncleaned bathtub

Hotel had no hot water, no blankets, broken heater, and security issues

Hotel denied refund after staff assured customer it was possible

Shuttle never arrived, non-functional bathtub, and noisy room

Outsourced operator ruined reservation; room was already booked