DA Beauty Bar

Business reply on Google

I'm really sorry to hear about your negative experience, and I truly appreciate you sharing your feedback. We take these matters seriously and strive to provide the best service possible. Please feel free to reach out directly so we can address your concerns and ensure that your next visit is nothing short of excellent. Your satisfaction is very important to us, and we’d love the opportunity to make it right.

Business reply on Google

Thank you Kati for reviewing our business. Sometimes Thickness of gel polish depends on nail plate ( if it need to add extra thickness to make them stronger ) . I hope it explains more .

Business reply on Google

Hi Natasha, Thank you for taking the time to leave your feedback. We’re truly sorry to hear that your experience with us didn’t meet your expectations. We understand your frustration regarding the wait time and apologize if this was not addressed during your visit. While we do our best to stay on schedule, delays can occasionally happen, and we regret that this affected your appointment. Regarding the acrylic removal: you booked a removal-only service, which does not include a manicure or any work on the natural nails, as stated in our service descriptions. Our technicians follow a non-invasive approach when handling natural nails to prevent any unnecessary damage. That’s why the technician explained she wouldn’t file your natural nails after removing the acrylics. We’re sorry if this felt incomplete to you — we always aim to be transparent about what each service includes. As for the damage to your thumb, that certainly shouldn’t have happened. If you’d be open to it, we’d appreciate the chance to assess the issue and make it right. We value all client feedback and are always working to improve. Wishing you the best. — DA Beauty Bar Team

Business reply on Google

We’re very sorry to hear about your recent experience and sincerely apologize for the lack of communication on our part. This is not the level of service we strive to provide at DA Beauty Bar. We always aim to accommodate our clients’ needs and preferences, and we regret that we fell short in your case. We appreciate your honest feedback and would love the opportunity to make things right. Please feel free to contact us directly so we can assist you personally and better understand how to meet your expectations. Thank you for giving us a chance to improve.

Business reply on Google

Thank you for sharing your feedback, and we sincerely apologize for your recent experience. We take all concerns seriously and strive to provide a top-quality service for every client. We're sorry to hear that you had an issue with the treatment, and we will be addressing this with our team to ensure it doesn’t happen again. Your comfort and satisfaction are incredibly important to us, and we appreciate you bringing this to our attention. Please don’t hesitate to reach out directly if you’d like to discuss further — we value your continued trust and hope to provide you with a much better experience next time. 💖

Business reply on Google

Hello Kristina ! Thank you for your feedback . The photo you have attached only shows automatic notification about “ friendly reminder to rebook your appointment. “ We never ask our customers for CC information ℹ️ and you must be misunderstanding or not reading well the automatic message. If you wish to stop automatic messages , you must unsubscribe like in any other automatic senders. Best of luck 🤞

Business reply on Google

Thank you for sharing your feedback with us. We are truly sorry to hear about your experience at our salon and apologize for falling short of your expectations. Providing high-quality service and ensuring customer satisfaction are our top priorities, and we regret that your Russian Mani and Medi experience did not meet your standards. We appreciate you bringing these issues to our attention and will address them with our team to ensure that such incidents do not occur in the future. Your feedback is invaluable to us as we strive to improve our services and provide a better experience for our clients. We apologize for the inconvenience and disappointment you have experienced and would like to offer you the opportunity to make things right. Please feel free to reach out to us directly so we can discuss how we can address your concerns and make amends for your unsatisfactory visit. Your satisfaction is important to us, and we are committed to ensuring that you have a positive experience with us. Thank you for your feedback, and we hope to have the opportunity to restore your confidence in our salon.

Business reply on Google

Thank you for sharing your feedback. We’re sorry to hear your experience didn’t meet expectations. We strive to provide the highest quality service, and we’ll definitely take your comments into account to improve. Please feel free to reach out if you’d like to discuss this further. We truly appreciate your input and hope to have the opportunity to serve you better next time.

Business reply on Google

Dear Margaux ! Thank you for taking the time to share your feedback with us. We’re glad to hear you appreciated the quality of our work. However, we’re sorry to learn that you felt the pricing didn’t align with your expectations. Our nail technicians are highly skilled and trained, which is reflected in our pricing. We strive to provide top-notch services and products, and we understand that this can sometimes lead to higher costs. We do our best to communicate all service options clearly, and we apologize if there was any misunderstanding regarding the gel coating. We also appreciate your feedback regarding the suggestion for additional services. Our team sometimes recommends treatments that could enhance your overall experience, but we never want you to feel pressured. We hope you might reconsider and give us another chance in the future. Thank you again for your feedback, and we wish you all the best! Warm regards, Da Beauty Bar Team

Business reply on Google

We are sorry to hear about your negative experience with our Russian mani/pedi services. We apologize for any discomfort or dissatisfaction you may have experienced. Your feedback is important to us and we will address these concerns with our team to ensure that this does not happen again in the future. We are glad to hear that you enjoyed your eyebrow lamination, tinting, and shaping services with Albina. We appreciate your recommendation and hope to have the opportunity to provide you with a better experience in the future. Thank you for your feedback.

Business reply on Google

We are sorry to hear about your experience and appreciate your feedback. At Da Beauty Bar , we strive to provide exceptional service and transparency in pricing. We apologize if there was any confusion regarding the pricing of your manicure. Our pricing is based on the level of expertise of our technicians, and we aim to provide the best quality service to our clients. We value your input and will take your comments into consideration to ensure that our pricing is clear and fair. We are glad to hear that you found our salon to be nice and clean, and we hope to have the opportunity to provide you with a more positive experience in the future. Thank you for bringing this to our attention.

Business reply on Google

We apologize for the disappointing experiences you have had at our salon. Providing excellent service and clear communication with our clients are our top priorities, and we regret that we fell short of your expectations on multiple occasions. We are sorry for the confusion regarding the technician switch, the misunderstanding with the type of gel used, and the issues with payment and refunds. We understand your frustration and are deeply sorry for the inconvenience you have faced. It is unacceptable that you felt like you were being scammed during your visits, and we want to address these concerns to improve our services and regain your trust. We take your feedback seriously and will be reviewing our booking and payment processes to ensure that such issues do not happen in the future. We apologize for the lack of clarity regarding the pricing for long nails and the discount promised to you. Your feedback will help us make necessary improvements to prevent similar situations from occurring. We value your feedback and would like to have the opportunity to make things right. Please reach out to us directly so we can discuss your experiences in more detail and work towards a resolutio

Business reply on Google

We apologize for the negative experience you had at our salon. We take customer feedback seriously and are disappointed to hear about the issues you encountered during your visit. Providing a clean and professional environment is a top priority for us, and we regret that you found the salon to be dirty. Additionally, miscommunication between our booking manager and salon staff is unacceptable, and we apologize for any inconvenience this caused. We are deeply sorry to hear about the cuts you experienced during your manicure and pedicure. Your comfort and safety are paramount, and we regret that you did not receive the quality service you expected. We take hygiene and client care seriously, and we will address these concerns with our team to ensure that such incidents do not happen again. We understand your frustration and disappointment with the service and pricing discrepancies. We apologize for the confusion and are committed to addressing these issues to prevent similar situations in the future. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. We would like to make things right for you and address your concerns. Please reach out to