Denver International Airport

Staff member yelled at customer in passenger pickup area

Lack of signage and wheelchair assistance at the airport

Airport design causes excessive walking distances to gates and baggage claim.

Long TSA lines, difficulty finding check-in, and long walks

Poor airport design causes train congestion and breakdowns.

Inefficient security process and rude staff at the airport

TSA staff were not attentive and delayed retrieving customer's belongings

Both airport trains closed, causing a long wait.

Vent at gate C46 dropping dust/lint due to lack of cleaning

Misleading signage and train malfunction caused missed flights.

Longer than advertised wait times at airport security

Lost luggage multiple times and inefficient airport design

Slow security lines and unhelpful staff at the airport

Airport lacks maintenance, amenities, and baby changing stations.

Long wait times at security and long walk to the gate.

Security line too long, no staff to direct passengers

Airport pickup policy and staff treatment are unacceptable.

Gate changes and verbal assault by teenagers on a flight

Flights delayed multiple times, causing late arrival home.

Flights cancelled without warning; no staff to assist passengers