DMC Harper University Hospital
🩺 Health & Wellness · Detroit
total experiences
replied on google
Most reported issues
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Experiences
Doctor laughed at patient's pain and brought students to mock situation
Business reply on Google
We are truly sorry to hear about your experience, Duane. We take this matter very seriously and would like to learn more. Please email [email protected] to share your contact information.
Hospital staff denied Power of Attorney access to husband after surgery
Doctor misdiagnosed life-threatening condition, leading to transfer to another hospital.
Business reply on Google
We're sorry to hear about your recent experience at our hospital, Tony. Your feedback is vital in helping us enhance our services. Please email your contact information and the patient's name to [email protected] so we can get in touch with you.
Anesthesiologist refused anxiety medication and showed lack of compassion.
Business reply on Google
We are truly sorry to hear about your experience, Sana. We take this matter very seriously and would like to learn more. Please email [email protected] to share your contact information.
Hospital staff ignored patient's pain and refused treatment for serious complications.
Business reply on Google
Thank you so much for bringing this to our attention, Jennifer. If you're open to discussing your experience further, please reach out to us at [email protected] with your contact information and patient's name.
Staff bothered patient to rate hospital during treatment.
Business reply on Google
Thank you so much for taking the time to leave us a 5-star rating, Ray
Hospital discharged patient without valid prescription, nurse hung up
Business reply on Google
Thank you so much for bringing this to our attention, Tonya. If you're open to discussing your experience further, please reach out to us at [email protected] with your contact information and patient's name.
Hospital staff removed medical device from wrong patient, causing harm and extended stay
Business reply on Google
We are truly sorry to hear about your experience, Dorothy. We take this matter very seriously and would like to learn more. Please email [email protected] to share your contact information.
Hospital lost customer's keys and did not follow up
Business reply on Google
Thank you so much for bringing this to our attention, Sid. If you're open to discussing your experience further, please reach out to us at [email protected] with your contact information and patient's name.
Patient waited two hours without being seen by staff
Business reply on Google
We apologize for your wait, Darius. It is our top priority to care for each patient in an efficient manner, while providing high quality care. If you're open to discussing your experience further, please reach out to us at [email protected] with your contact information.
Patient died due to lack of care and long wait times
Business reply on Google
Thank you so much for bringing this to our attention, Mike. If you're open to discussing your experience further, please reach out to us at [email protected].
Hospital discharged patient without setting up home care or antibiotic treatment.
Business reply on Google
We are truly sorry to hear about your experience, Christine. We take this matter very seriously and would like to learn more. Please email [email protected] to share your contact information.
Patient received poor care and was neglected by hospital staff.
Business reply on Google
Thank you so much for bringing this to our attention. If you're open to discussing your experience further, please reach out to us at [email protected] with your contact information and patient's name.
Gift shop staff refused service due to alleged counterfeit bills
Difficulty making appointments by phone due to red tape.
Business reply on Google
We are truly sorry to hear about your experience, Lonni. We take this matter very seriously and would like to learn more. Please email [email protected] to share your contact information.
Unprepared for procedure, rude staff, long wait times, and unclean bathrooms
Business reply on Google
Your feedback is very important to us, thank you for sharing. If you are open to discussing further, please email [email protected] with your contact information and the patient's name so that we can follow up with you directly.
Hospital failed to communicate with family after a medical procedure
Business reply on Google
We are truly sorry to hear about your experience, Jennifer. We take this matter very seriously and would like to learn more. Please email [email protected] to share your contact information.
Staff member refused to assist elderly patient in wheelchair
Business reply on Google
Thank you so much for bringing this to our attention. If you're open to discussing your experience further, please reach out to us at [email protected] with your contact information and patient's name.
Nurse was rude and dismissive, causing pain and hematoma during IV insertion
Business reply on Google
Thank you so much for bringing this to our attention. If you're open to discussing your experience further, please reach out to us at [email protected] with your contact information and patient's name.
Unsanitary conditions in the ER, including urine on the floor and samples left out
Business reply on Google
Your feedback is very important to us, thank you for sharing. If you are open to discussing further, please email [email protected] with your contact information and the patient's name so that we can follow up with you directly.