DMC Sinai Grace Hospital

🩺 Health & Wellness · Detroit

21

total experiences

100%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstCustomer ServiceFrom Google Reviews
19 days ago

Hospital turned away an assault victim due to a vape

Business reply on Google

Your feedback is very important to us, thank you for sharing, Kaelin. If you are open to discussing further, please email [email protected] with your contact information and the patient's name so that we can follow up with you directly.

WorstCustomer ServiceFrom Google Reviews
Jul 13, 2026

Hospital staff ignored medical emergency, gave no details to wife, and incorrect billing

Business reply on Google

Your feedback is very important to us, thank you for sharing, Samuel. If you are open to discussing further, please email [email protected] with your contact information and the patient's name so that we can follow up with you directly.

WorstCustomer ServiceFrom Google Reviews
Jul 6, 2026

Hospital refused emergency care to assault victim due to vape

Business reply on Google

Thank you so much for bringing this to our attention, Keylee. If you're open to discussing your experience further, please reach out to us at [email protected].

Very BadCustomer ServiceFrom Google Reviews
Apr 11, 2026

Hospital staff denied care and misrecorded medical information

Business reply on Google

Thank you so much for bringing this to our attention, Briauna. If you're open to discussing your experience further, please reach out to us at [email protected].

WorstStaff BehaviorFrom Google Reviews
Apr 6, 2026

Nurses and ER staff were slow and had terrible attitudes.

Business reply on Google

Thank you so much for bringing this to our attention, Walter. If you're open to discussing your experience further, please reach out to us at [email protected].

WorstCustomer ServiceFrom Google Reviews
Mar 31, 2026

Hospital denied epileptic patient medication, causing multiple seizures and intubation.

Business reply on Google

Thank you so much for bringing this to our attention, Daria. If you're open to discussing your experience further, please reach out to us at [email protected] with your contact information and patient's name.

WorstCustomer ServiceFrom Google Reviews
Mar 26, 2026

Hospital failed to notify family of patient's death in a timely manner

Business reply on Google

Tanya, we offer our deepest condolences to you and your family. If you're open to discussing your experience further, please reach out to us at [email protected] with your contact information and patient's name.

BadStaff BehaviorFrom Google Reviews
Feb 8, 2026

Staff were rude and unhelpful regarding hospital visitor policy

Business reply on Google

Your feedback is very important to us, thank you for sharing, Katie. If you are open to discussing further, please email [email protected] with your contact information and the patient's name so that we can follow up with you directly.

WorstStaff BehaviorFrom Google Reviews
Feb 6, 2026

Hospital staff denied mother access to injured child and were verbally abusive

Business reply on Google

Thank you so much for bringing this to our attention, Adesola. If you're open to discussing your experience further, please reach out to us at [email protected] with your contact information and patient's name.

BadStaff BehaviorFrom Google Reviews
Jan 22, 2026

Staff dress code is unprofessional and needs improvement

Business reply on Google

Thank you so much for bringing this to our attention, Candy. If you're open to discussing your experience further, please reach out to us at [email protected] with your contact information and patient's name.

BadStaff BehaviorFrom Google Reviews
Jan 11, 2026

Hospital is unorganized and some staff members are very rude

Business reply on Google

Your feedback is very important to us, thank you for sharing, Shaena. If you are open to discussing further, please email [email protected] with your contact information and the patient's name so that we can follow up with you directly.

BadStaff BehaviorFrom Google Reviews
Jan 6, 2026

Staff made smart-ass comments and treated customer poorly

Business reply on Google

Thank you so much for bringing this to our attention. If you're open to discussing your experience further, please reach out to us at [email protected] with your contact information and patient's name.

WorstStaff BehaviorFrom Google Reviews
Dec 12, 2025

Hospital staff prevented grandsons from seeing their dying grandmother

Business reply on Google

Alyssa, we are so sorry about the loss of your mother. You have our deepest condolences . We’d like to learn more about your experience , please email [email protected] with your contact information and the patient's name so that we can reach out to you directly.

Very BadStaff BehaviorFrom Google Reviews
Dec 2, 2025

Hospital staff were rude and unhelpful to family of critically injured patient

Business reply on Google

Your feedback is very important to us, thank you for sharing, Jazmonet. If you are open to discussing further, please email [email protected] with your contact information and the patient's name so that we can follow up with you directly.

WorstStaff BehaviorFrom Google Reviews
Oct 23, 2025

Hospital lacks doctors to treat critical patients, especially on weekends.

Business reply on Google

Thank you so much for bringing this to our attention. If you're open to discussing your experience further, please reach out to us at [email protected] with your contact information and patient's name.

Very BadStaff BehaviorFrom Google Reviews
Oct 21, 2025

Hospital staff rude, inattentive, and slow to provide diagnostics

Business reply on Google

Thank you so much for bringing this to our attention, Amber. If you're open to discussing your experience further, please reach out to us at [email protected] with your contact information and patient's name.

WorstCustomer ServiceFrom Google Reviews
Oct 4, 2025

Patient died after discharge following long wait and poor care

Business reply on Google

Thank you so much for bringing this to our attention. If you're open to discussing your experience further, please reach out to us at [email protected] with your contact information and patient's name.

WorstCustomer ServiceFrom Google Reviews
Oct 1, 2025

Husband received unacceptable treatment and neglect in hospital, including during surgery.

Business reply on Google

Thank you so much for bringing this to our attention, Christina. If you're open to discussing your experience further, please reach out to us at [email protected] with your contact information and patient's name.

WorstCustomer ServiceFrom Google Reviews
Sep 24, 2025

Two family members died due to incompetent doctors and unprofessional nurses

Business reply on Google

Hi, we are so sorry about the loss of your family member. You have our deepest condolences . We’d like to learn more about your experience , please email [email protected] with your contact information and the patient's name so that we can reach out to you directly.

WorstStaff BehaviorFrom Google Reviews
Jun 6, 2025

Confidential information shared, inappropriate exam, and lack of communication

Business reply on Google

Thank you so much for bringing this to our attention, Tamara. If you're open to discussing your experience further, please reach out to us at [email protected] with your contact information and patient's name.