Dtown Wireless

The iPad screen repair failed after one week of use.

The business failed to repair a phone and refused a refund.

Business sold defective headphones and blocked customer communication.

Technician intentionally damaged phone to force a paid repair.

Replacement screen failed twice and refund process was difficult

Business failed to honor the written repair policy for phone screens.

Phone repair failed and battery exploded after initial service

phone repair services caused additional hardware and software malfunctions

Business failed to repair phone and refused to refund payment

Repair shop damaged device, lost parts, and failed to fix screen.

Phone screen replacement resulted in a non-functional device.

The store provided multiple faulty batteries and refused a refund.

Repair failed and store refused to fix the faulty screen

customer has not received a requested refund after poor service

The business failed to complete the requested phone data transfer service.

Overcharged for service and damaged Face ID functionality

Store engages in deceptive pricing and discriminatory business practices.

poor quality screen repair caused phone to stop functioning

Business overcharged for repairs and attempted to change trade-in offer terms.

Staff failed to disclose technical limitations and provided poor customer service.