East Stereo Car Audio
💻 Tech Services · Charlotte
total experiences
replied on google
Most reported issues
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Experiences
Technicians damaged equipment due to improper installation and refused a refund.
Business reply on Google
We appreciate for the inconvenience.
Improper wiring caused vehicle electrical damage and expensive repairs.
Business reply on Google
We apologize for the inconvenience we don't recalled that Incident.
Poor installation quality and unresponsive customer service.
Business reply on Google
I don't recall that's Incident.
The business sold a defective radio and performed poor installation work.
Business reply on Google
We did not sale you a bad radio when you left our shop everything was working fine until you went home and started messing with the battery and wires and caused damages. When you came back to the shop we tried helping you at no cost and again you left and started messing with the wires. We provide excellent work however we have no control on what you do when you leave our shop. We did all we could to make you happy but unfortunately you kept creating your own problems by touching stuff with no knowledge on what and how to get it done properly.
staff failed to complete scheduled car audio installation work
Business reply on Google
I apologize for the inconvenience.
The business overcharged and caused physical damage to the vehicle.
Business reply on Google
We apologize for the inconvenience however we dont recall this situation and would like if you can provide more details about your car. We take pride in the quality of our work and would like to rectify this matter, please reach out as soon as possible. Thank you
business overcharged for incomplete speaker installation
Business reply on Google
We apologize for the inconvenience. You can stop by the shop and let us take a look at your speakers. We take pride in the quality of our work and hope we can fix the issue. Thank you
Technicians damaged vehicle interior components and failed to reassemble parts correctly.
Business reply on Google
Sorry for the inconvenience!
Amplifier installation was incomplete and incorrectly configured for the speakers.
Business reply on Google
WE apologize for the inconvenience!