El Dorado Car Wash
🧰 Other Services · Wilmington
total experiences
replied on google
Most reported issues
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Experiences
Car wash repeatedly missed spots and did a poor job cleaning.
Car wash left water spots on vehicle
Car still dirty after car wash.
Long wait times and high prices at car wash
Car wash damaged car tint and business refused responsibility
Car wash service was incomplete and lacked attention to detail
Business reply on Google
We sincerely apologize about your experience. Please bring your car back at any time and we will rewash the car to ensure that you are satisfied with our services. Thank you.
Car wash damaged tire valve stem and failed to replace sensor.
Business reply on Google
We apologize about your experience with us. Please come back and ask for any of our managers, and they will ensure that we fix the problems that you had.
Car wash did not vacuum back row or clean mat, despite extra charge
Business reply on Google
We sincerely apologize about your experience. This does not serve as any sort of excuse but today was a very busy day for us. Anytime that you would like to re-wash your car, please bring it back, speak to one of our managers and we will make sure we re-wash the car (no charge, of course) to your complete satisfaction.
Car wash damaged vehicle and refused responsibility.
Car wash did not vacuum well or clean dashboard properly
Business reply on Google
We apologize about your experience. If you are able to give us another chance, we will make sure that you have a better experience. Please ask for one of our managers if you are able to visit us again.
No A/C in the break room for employees
Car wash left dirt, then stole customer's iPhone AUX cable
Manager accused customer of falsifying a coupon
Car wash used dirty rags, leaving interior and windows filthy.
Car was not vacuumed; customer had to clean it themselves.
Cashier was rude, threw card, and told customer to leave.
Manager was rude and overcharged for an oil change
Mechanic refused oil change service before closing time
Car wash service was incomplete and unsatisfactory
Car wash refused service for large truck and provided poor washes