Elevation Beauty and Nail Spa
💅 Beauty & Spa · Charlotte
total experiences
replied on google
Most reported issues
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Experiences
Undisclosed credit card fee and nails lifting after 10 days
Rude and unprofessional staff, long waiting times, and bad products.
Nail salon overcharged and cancelled appointment without notice
Customer was overcharged for a nail service and dissatisfied with the result
Pedicure technician was distracted, rushed, and caused physical injury.
Staff member created an unprofessional and disruptive environment
Acrylic nails applied too thick during a fill-in.
Overcharged for a nail fill-in with poor quality results
Customer was ignored and disrespected after waiting for service.
Poor pedicure service and concerning behavior during health inspection
Nail technician caused bleeding, was unprofessional, and provided mediocre service.
Undisclosed charges and rough service for a dip powder manicure
Overpriced services and incorrect nail shaping
Pedicure caused bleeding and throbbing toe, requiring doctor visit.
Manicure took too long, hurt, and was poorly done
Business reply on Google
We are sorry that you were unhappy with your experience today. if you would like to come back for a different technician to service you we will be more than happy to service you again free of charge within 3 days. thanks.
Price increased without explanation for nail service.
Business reply on Google
im sorry about that, we do not overcharge.i believe the price difference was 10 dollars difference for length.
Staff member gave poor eyebrow service and overcharged twice.
Unsanitary conditions and overpriced services under new management
Daughters left with bleeding cuticles, damaged nails, and technician scrubbed psoriasis
Business reply on Google
Sorry to hear this both we are the new management here
Poor quality nail service and overcharged for unfinished work
Business reply on Google
We are the new management now on this salon