Emory University Hospital
🩺 Health & Wellness · Atlanta
total experiences
replied on google
Most reported issues
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Experiences
Hospital refused service due to uncommunicated policy about companion presence.
Excessive time spent finding parking at the hospital
Business reply on Google
Amanda, we're sorry to hear this and want you to know that our Office of Patient Relations is available to assist you with sharing your concern. You can learn more about this team and contact them at https://www.emoryhealthcare.org/patient-relations/index.html.
Valet parking staff were slow and rude, causing frustration.
Business reply on Google
Jasmine, we're sorry to hear this and want you to know that our Office of Patient Relations is available to assist you with sharing your concern. You can learn more about this team and contact them at https://www.emoryhealthcare.org/patient-relations/index.html.
Patient received no treatment and was discharged with same issues.
Patient neglected, dehydrated, and left in soiled gown
Business reply on Google
Lady Jay, we're sorry to hear this and want you to know that our Office of Patient Relations is available to assist you with sharing your concern. You can learn more about this team and contact them at https://www.emoryhealthcare.org/patient-relations/index.html.
Staff were rude, screamed, and called the customer a liar
Business reply on Google
Tamika, we're sorry to hear this and want you to know that our Office of Patient Relations is available to assist you with sharing your concern. You can learn more about this team and contact them at https://www.emoryhealthcare.org/patient-relations/index.html.
Inconsiderate appointment times and disengaged staff
Business reply on Google
Angie, We're sorry to hear this and want you to know that our Office of Patient Relations is available to assist you with sharing your concern. You can learn more about this team and contact them at https://www.emoryhealthcare.org/patient-relations/index.html.
Hospital staff failed to communicate post-surgery and were dismissive.
Business reply on Google
Amanda, we're sorry to hear this and want you to know that our Office of Patient Relations is available to assist you with sharing your concern. You can learn more about this team and contact them at https://www.emoryhealthcare.org/patient-relations/index.html.
Lack of communication from hospital staff during and after surgery
Business reply on Google
Autumn, We're sorry to hear this and want you to know that our Office of Patient Relations is available to assist you with sharing your concern. You can learn more about this team and contact them at https://www.emoryhealthcare.org/patient-relations/index.html.
Staff was rude and made fun of patient in chronic pain
Hospital staff rushed and pinched patient after neck surgery
Business reply on Google
We're sorry to hear this and want you to know that our Office of Patient Relations is available to assist you with sharing your concern. You can learn more about this team and contact them at https://www.emoryhealthcare.org/patient-relations/index.html.
Hospital offers predatory, high-interest credit cards to patients
Hospital lost patient's sample and provided inadequate care
Business reply on Google
We're sorry to hear this and want you to know that our Office of Patient Relations is available to assist you with sharing your concern. You can learn more about this team and contact them at https://www.emoryhealthcare.org/patient-relations/index.html.
Hospital stay was bad, placed in hall, and billing department unresponsive
Business reply on Google
Chalon, we're sorry to hear this and want you to know that our Office of Patient Relations is available to assist you with sharing your concern. You can learn more about this team and contact them at https://www.emoryhealthcare.org/patient-relations/index.html.
Hospital provided poor communication and limited family access before surgery.
Long wait times and poor communication in the ER
Hospital staff neglected post-surgical patient, causing distress and medical harm.
Patient experienced extreme wait times and transfer issues between hospitals
Ignored pain and Crohn's disease after long wait for treatment
Poor care, negligence, and delayed access to medical records