Emory University Hospital Midtown
🩺 Health & Wellness · Atlanta
total experiences
replied on google
Most reported issues
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Experiences
Forced extra login verification prevents access to medical records
Business reply on Google
Hello, our MyChart support line is available at 404-727-8820 Monday through Friday from 7:30 a.m. to 5 p.m. EST. You can also visit emoryhealthcare.org/epic to view frequently asked questions (FAQs).
Child waiting 8 hours in ER for diagnosis, no room assigned
Patient with severe vision loss waited 30 hours without triage.
Business reply on Google
Paula, we're sorry to hear this and want you to know that our Office of Patient Relations is available to assist you with sharing your concern. You can learn more about this team and contact them at https://www.emoryhealthcare.org/patient-relations/index.html.
Patient stuck in ER for 32+ hours without a bathroom
Business reply on Google
T W, we're sorry to hear this and want you to know that our Office of Patient Relations is available to assist you with sharing your concern. You can learn more about this team and contact them at https://www.emoryhealthcare.org/patient-relations/index.html.
Rude and careless staff in labor and delivery and emergency room
Business reply on Google
Cly, we're sorry to hear this and want you to know that our Office of Patient Relations is available to assist you with sharing your concern. You can learn more about this team and contact them at https://www.emoryhealthcare.org/patient-relations/index.html.
Hospital staff were rude and threatening, causing distress to patient's family.
Business reply on Google
Jasmine, we're sorry to hear this and want you to know that our Office of Patient Relations is available to assist you with sharing your concern. You can learn more about this team and contact them at https://www.emoryhealthcare.org/patient-relations/index.html.
Hospital refused to provide a comfortable recovery room for patient and companion.
Business reply on Google
Gladiana, we're sorry to hear this and want you to know that our Office of Patient Relations is available to assist you with sharing your concern. You can learn more about this team and contact them at https://www.emoryhealthcare.org/patient-relations/index.html.
Hospital released patient after heart attack with no pain medication
Business reply on Google
Eric, we're sorry to hear this and want you to know that our Office of Patient Relations is available to assist you with sharing your concern. You can learn more about this team and contact them at https://www.emoryhealthcare.org/patient-relations/index.html.
Rude staff when trying to return a misdelivered medical package.
Business reply on Google
We're sorry to hear this and want you to know that our Office of Patient Relations is available to assist you. You can contact them here: https://www.emoryhealthcare.org/patient-relations/index.html Thank you for reaching out to alert us of the package.
Patient with severe pain waited 3+ hours without treatment
Business reply on Google
Ayaan, we're sorry to hear this and want you to know that our Office of Patient Relations is available to assist you with sharing your concern. You can learn more about this team and contact them at https://www.emoryhealthcare.org/patient-relations/index.html.
Hospital failed to send prescription, causing patient distress and risk.
Business reply on Google
Hello Dexter. We are very sorry to hear this. Our Office of Patient Relations is dedicated to addressing concerns about care and service. Please contact them directly at [email protected] or visit https://www.emoryhealthcare.org/patient-relations/index.html.
Hospital staff neglected patient safety after surgery, causing harm
Business reply on Google
Anneke, we're sorry to hear this and want you to know that our Office of Patient Relations is available to assist you with sharing your concern. You can learn more about this team and contact them at https://www.emoryhealthcare.org/patient-relations/index.html.
Emory Hospital repeatedly billed patient instead of workers' comp insurance
Business reply on Google
Dakota, We're sorry to hear this and want you to know that our Office of Patient Relations is available to assist you with sharing your concern. You can learn more about this team and contact them at https://www.emoryhealthcare.org/patient-relations/index.html.
ER doctor was dismissive and refused to examine patient in severe pain
Valet parking staff threatened to call police on customer
Business reply on Google
Myeonghee, We're sorry to hear this and want you to know that our Office of Patient Relations is available to assist you with sharing your concern. You can learn more about this team and contact them at https://www.emoryhealthcare.org/patient-relations/index.html.
Hospital staff ignored pain, canceled appointments, and threatened patient.
Hospital leaf blower noise disrupts sleep in early morning
Hospital stay led to bedsores, infections, and additional surgery
Hospital failed to provide stitches and proper wound care for cut finger
Patient with miscarriage waited 12 hours without seeing a doctor