Exclusive773
💻 Tech Services · Chicago
total experiences
replied on google
Most reported issues
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Experiences
Repair service damaged phone functionality and staff refused to resolve issue
Business reply on Google
We’re sorry you feel this way and regret that your visit ended on a negative note. We want to clarify that we do not service certain Samsung models, and we would never intentionally return a device in worse condition. We encourage you to contact us directly so we can better understand what occurred and review any documentation from your visit. Our goal is always to handle concerns respectfully and professionally.
purchased chargers are defective and do not work
Business reply on Google
Sorry for the bad experience you had with us today surely we can make it right! We warranty all our products for 30 days and if you have a faulty product we will gladly replace it for you. We have other options that are higher quality, that are a little bit pricier, that we can offer you. Let me know how we can help make this right. Thank you
Phone stopped working after sixty days and seller refused resolution
Business reply on Google
Hello Marshall, I’m very sorry for the unfortunate experience at Exclusive773 located at 857 west 87th Chicago IL 60620. My name is Mike O. and I’m the store manager, give me a call at 7734884040 and I would love to help and try to make your experience more pleasant.
Staff refused to assist with a defective product return.
Business reply on Google
I’m sorry about your experience, Let me know how I can help you. We sell charger for all phones and tablets. From original to aftermarket