Fitness 1 Gym

Business reply on Google

Thank you for your feedback, we take our customer service very seriously. Currently due to Government regulations and the safety of our gym members, guests and staff we are temporarily closed which means we have less staff on hand to assist. As the owner I am more than happy to personally run through all of our options and what sets us apart as a gym, please reach out to me directly so that I can rectify the situation: [email protected] Please stay safe and I look forward to hearing from you.

Business reply on Google

Robert, you're more than welcome to use the other 2 locations or cancel at 1 of them no problem, however your review was left for the wrong location and we'd appreciate you removing it as the 35th Ave. and Union Hills location is privately owned and completely separate from the situation of which you made the review for/about.

Business reply on Google

Wow Travis, after all these years of great service you give us a 1 star for our billing company charging you a $15 return item fee for a payment made lat after 3 failed attempts? Rather than calling Chad and asking him about it, as we're 100% sure he would've remedied it for you no problem. A 1 star review for the gym itself? Speechless.

Business reply on Google

Hi Prasad, I’m sorry this was your experience. I think this review might have been for a different Fitness 1 Gym location. Did you mean to leave it for Glendale? Either way, the gym is under completely new ownership now and I’d really like the opportunity to show you the great changes we’ve made here. If you’re interested, please come in and ask for Chad. Thanks!