Funny Bunny Nails & Spa
💅 Beauty & Spa · Seattle
total experiences
replied on google
Most reported issues
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Experiences
Sample shade does not match final color
Business reply on Google
Hi Deekshita, thank you for your feedback. Our sample colors are made from the same products used during the service. However, the final result may look different depending on individual skin tone, lighting, and other natural factors. Unfortunately, no salon can guarantee that a color will appear exactly the same on every person. We always encourage clients to let us know if they have any concerns during the appointment so we can discuss possible alternatives. We appreciate your feedback and wish you the best.
Rude staff, hidden fees, and aggressive tipping pressure
Business reply on Google
We’re sorry that you left feeling disappointed. However, we’d like to clarify a few points. The additional $10 charge was not for a basic cleanup under your dip nails. It was the additional charge for a French dip design, which is a premium service and is priced separately. Regarding the tip, our front desk asks every customer at checkout whether they would like to leave a tip. Tipping is always optional, and we’re sorry if that interaction made you feel uncomfortable. We respect your decision and wish you the best in finding a salon that better fits your expectations.
Nails were chopped and had overflowing glue from the tips.
Business reply on Google
You’re right, this is unacceptable. I can’t imagine how this may have happened but if you allow me the chance to speak with you I would like to make it right. I would like to speak with you at your earliest convenience so we can get this sorted. Please contact us at our store number. I’m genuinely sorry this happened and look forward to speaking with you.
Pedicure service was substandard and not worth the cost.
Business reply on Google
Hi, we are so sorry about your negative experience at our store. We’d like to learn more about your specific situation and make things right. If you wouldn’t mind giving us a call our store number at your earliest convenience, it would be greatly appreciated. We look forward to speaking with you and working towards earning back your business.
GelX nails popped off within one week of service
Business reply on Google
We would like to apologize for your recent experience and sorry to hear you were less than satisfied with our services. We pride ourselves and the high-quality standards we maintain and would like to make things right. Please give us a call back and we can discuss how can we fix it. I appreciate your sympathy. Thank you.
Rude staff, incorrect service, overcharged, and finger infection
Sloppy polish application during pedicure service
Business reply on Google
OMG, sorry for the bad experience. We were probably very busy. But it could not be the right excuse for this issue. My apology for your unsatisfied services. Please call us ASAP to get it fixed. Thank you.
Undisclosed extra charge for nail polish and rushed payment process
Business reply on Google
We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies. If you wouldn’t mind giving us a call our store number at your earliest convenience, it would be greatly appreciated. Thank you.
Nail chipping and rude technicians
Business reply on Google
We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies. If you wouldn’t mind giving us a call our store number at your earliest convenience, it would be greatly appreciated. Thank you.
Staff was impatient and rude, and pedicure was rushed and ineffective.
Business reply on Google
Hi, I would like to extend to you most sincere apologies regarding the recent issues with our services. I would be unhappy if I were in the same situation as well. Please give us a call back when you are available. We will be appreciated and happy to make you happy again.
Nail service quality decreased, rude staff, charged for unfulfilled repair
Business reply on Google
Hi, I would like to apologize for your bad experience with us. I wish I were there to fix your issue right there when it happened. It is not too late to make things right. Please give us a callback and we can discuss how can we fix it. I appreciate your sympathy. Thank you.
Pedicure caused irritation and technician used drill for gel removal
Business reply on Google
I am so sorry about the bad experience you had with us. I wish you could tell me right there so that I would help you fix it. It is never late to fix a mistake. Please call our store and mention about this message and we can make you happy again.
Nails poorly done and parking validation not applied
Business reply on Google
Thanks for taking the time to leave a review. I am so sorry to hear that you had a bad experience. I am the manager of the store. If you’d like to discuss this further, please contact me at the store’s phone number. Thank you.
Nail tech damaged natural nails during gel removal service.
Business reply on Google
We would like to apologize for your recent experience and sorry to hear you were less than satisfied with our services. We pride ourselves and the high-quality standards we maintain and would like to make things right. Please give us a call back and we can discuss how can we fix it. I appreciate your sympathy. Thank you.
Nail technicians refused services and performed poor quality work.
Business reply on Google
OMG, sorry for the bad experience. We were probably very busy. But it could not be the right excuse for this issue. My apology for your unsatisfied services. Please call us ASAP to get it fixed. Thank you.
Gel manicure chipped quickly and caused nail damage
Business reply on Google
As a manager of the store, I am so embarrassed and sorry reading your feedback. Thank you very much for your sincere opinions. I want to write a better story. Please come back or call our store number and mention about this message so that we can fix it for you. Hope to see you soon.
Nail color done incorrectly and overall quality is concerning.
Business reply on Google
Hi, I would like to apologize for your bad experience with us. I wish I were there to fix your issue right there when it happened. It is not too late to make things right. Please give us a callback and we can discuss how can we fix it. I appreciate your sympathy. Thank you.
Pedicure technician caused pain by cutting too deep and digging too hard
Business reply on Google
We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies. If you wouldn’t mind giving us a call our store number at your earliest convenience, it would be greatly appreciated. Thank you.
Untrained technician caused painful, unhygienic waxing experience
Business reply on Google
I am so sorry about the bad experience you had with us. I wish you could tell me right there so that I would help you fix it. It is never late to fix a mistake. Please call our store and mention about this message and we can make you happy again.
Rushed manicure/pedicure, ruined eyebrows, and nail polish chipped quickly.
Business reply on Google
OMG, sorry for the bad experience. We were probably very busy. But it could not be the right excuse for this issue. My apology for your unsatisfied services. Please call us ASAP to get it fixed. Thank you.