Gadget MD
📡 Internet & Cable · Kingwood
total experiences
replied on google
Most reported issues
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Experiences
Business failed to return customer console and ignored all communication.
Staff provided incorrect diagnosis and made a customer feel uncomfortable.
Data loss occurred during a screen repair service.
The repair shop failed to service the laptop as promised.
The business failed to open during its posted operating hours.
Store was closed during business hours and phone calls went unanswered.
unauthorized repair resulted in non-functional device and additional repair costs
Technician performed poor repair causing hardware damage and safety concerns.
The tablet repair was incomplete and the new screen is defective.
Store was closed during posted business hours
Business reply on Google
Hi Justin. It seems you’ve put the review in for the wrong location. We are in Kingwood HeB shopping center. This isn’t fair for us as a business to get a 1 star review which doesn’t regard our location. We have been here since 9:30am and have had customers in the store all morning. Please update your review with the proper location. Thanks.
Technician failed to transfer contacts correctly resulting in data loss
Business reply on Google
Hi William, You have posted a review for the wrong location. We are located in Kingwood, TX 77345 in Main Street Kingwood Shopping Center. Also we don't have any female employees at our location nor do we have you as a customer in our data base. We would greatly appreciate if you please remove this review and put it for the correct location. Thanks
Defective LCD screen replacement and refusal of refund or repair
The repair service was overpriced and lacked water resistance capabilities.
business failed to honor the thirty day warranty for phone repairs
Poor quality screen repair resulted in further damage to the device.
The repair shop installed a defective replacement screen on an iPhone.
The replacement screen was not properly secured to the phone.
repeated failed repairs for iPhone screen and battery issues
replacement screens are fragile and do not fit the device properly
replacement screens were low quality and cracked easily