Game Republik

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You are an incredible male Karen. We have had your wii for 6 and half weeks. It is an edge case issue for a Wii U that has several possible repairs, that are all revolving around the nand. They are not day to day repairs. They are not profitable repairs. You called up with a horrible attitude. This isn't Walmart. This is a family owned small business. You need to learn how to act. A man doesn't act like that. Someone with no dad at home does. We do not want you as a customer, and honestly no one should.

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You can always tell who has no dad at home. Trolls that don't even use our service. You one stared Herbert's in San Marcos. You are one big fat Karen. I love Herberts.

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So who pays you to post one star fake reviews? That is all you have. We are not scalping anything. You are immoral.

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Nice fake account and fake review coward Marxist.

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You left out the part where you destroyed the heatsink screws. I can easily fix that board, that is a trace that may have to be run, if at all. It had continuity. Had you not tried a self repair, and stripped the heatinks so badly, and had the laptop design not have been garbage, it would have been a different story. I don't design garbage laptops. I also don't strip screws. I repair motherboard every day. You wanted to pick it up, and you also refuse to answer the phone when I call. You can bring it back, and I can look at it again, but don't pretend that you are innocent in this. Man up and call and talk about it. Next time use the right size screwdriver. Providing the part has nothing to do with anything. Our hardest repairs are always people who try and repair their own devices, and other shops. I don't ask for that. Pre Youtube we did not have this problem.

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It is not the simple, I have to verify that you are actually tax exempt status, and many times over our 13 years in existence I have had people wanting tax exempt and they could not. Thanks for the review, and I can not wait for your update.

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Its always an odd inability to sense time or actions with these edge cases. You first called on the 14th of January to ask about Oculus repair. You would have spoken to me or my daughter. No one was rude to you. (225) 405-xxxx 1/14 12:04 PM Incoming call (11 sec)To (512) 354-1174 On the 20th of January you dropped it off. I explained as my daughter made the ticket that Tyler would be working on it, but that we were really busy, and sometimes these can be difficult to diagnose. A screen or torn strap issue is much more straight forward. Ava Tom posted 01/20/2024 1:52 PM Customer brought in their VR and it gives an error when starting up. They left the headset and controllers. Going to have to diagnose and give them a call/text with quote and turn around time. Created by Ava Tom 01/20/2024 1:52 PM Ava Tom assigned this to Tyler Haines 01/20/2024 1:52 PM The first thing Tyler tried was a reset. It didn't work. Then he investigated the error code. There was not much out on the net about it. I hypothesized from the behavior that perhaps one of the memory chips was failing and might need to be reflowed or reballed, but that was speculation, and costly. Then on the 26th you called. We exp

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Weird that you do reviews and you are located in Cape Town across the world. We are in Texas. You are in South Africa. I'm really confused. You came in yesterday, and had an account made here? There was no lady working yesterday. The only lady we have working at present was a customer of ours since 2008, and she first started working here in 2013. I can find no one with this name as a record of being a customer. In fact the only account she made new for anyone in the last week way back on Tuesday has an ACC edu email, and was born in 1997. So I'm perplexed. This is either a fake review which is definitely likely, or you are way off on the dates, and need to provide me with more info unless your son is in his 20s. I checked the video and there is no child with a parent making an account. We are in our 16th year of business precisely because we have good customer service. We have customers that still come and see us from 2006 when we opened. We are still surviving despite hyper inflation, and a pandemic. Without good customer service that just doesn't' happen. Ask the gaming centers that have closed during the pandemic. Next time you fake a review of a small business perhaps do some

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You are a sad person. I hope you get help.

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We sell combos of hardware hundreds of dollars less than scalpers on ebay. Another cool kid with a hobby of attacking local owned small business in a pandemic. #shameless #misinformed #ignorant

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We do not sell parts. We never have because there is no money in it. We have done that since 2006 as a business, and since the mid 90s as a hobby. These video cards are selling for over MSRP. You are the only person who has every complained about the fact that we do this. Weird. Cool hobby though attacking small business in a pandemic. Maybe you are not a good fit for Austin. Lol you went and got banned from the Austin Area Gamers Facebook group. Well played! 😆

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You dropped your Xbox One and destroyed it. We tried to fix it and could not. We updated you on what was going on every time you called. We told you we could not fix it, because you did too much damage to it. We charged you nothing. You called and treated every employee poorly. I repeat YOU dropped your console. We don't want it because it is damaged. We do not steal parts. We offer to buy systems if we can salvage parts. You are a liar, and a coward. You sat right there and said nothing when you picked it up. What kind of sick person attacks a small business during a pandemic? Good thing there is karma. This guy is in contracting, and I urge you to not use any business he is attached to because he is a bad person. I am pretty sure he was drunk when he called on the 19th and thoroughly abused one of my employees over the phone after we told him it was likely not going to be fixable after we had updated him twice previously in the week. I guess he can't get away with this nonsense in his day to day contracter life, but you will not treat my employees poorly and get away with it.

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Are you kidding me? I'm working 12 hour days 7 days a week to try and keep up on repairs during a pandemic short staffed because of the pandemic. I have to do repair triage to try and keep in business. You have the nerve to anonymous 1 star me. Karma will come back around.

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Hey Joe, not sure what you mean by most of the PCs work. We have a full house tonight, and all PCs are working. In fact we just finished another upgrade I did myself. I build the PCs myself. In fact I have been building for almost 23 years, and been reviewing PC gaming hardware since 1998. Our uptime is high 99 percentile. If anything breaks, I just fix it. Also we use only Logitech G500 series mice. We do this since they make the best mouse. I have been using them since the Mouseman+ model, and I fix any mice we have issues with. I have checked with everyone here, and no one is reporting any mice issues. If there is an issue we swap out the mouse, and then I test and repair as needed. The computer you were playing on has one of our regular League players on it now, and he says it is fine. Lastly I'm also not sure what you mean about statements of homophobia and sexual assault. Gamers are a welcoming group. We are a family run business, and all 3 of my children have basically grown up here. I'm curious as to when you saw this behavior so I can look it up on our security cameras to verify. We have 9, and they all HD and record sound. I did not see it today, and I questioned my staff

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You gave us broken hardware, and a horrible quality case. I miracled that together, and charged you a fraction of what my actual time took on this, and then you have the nerve to post a bad review. I'm done doing cheap horrible quality case swaps. Its a waste of my time. You are not welcome here anymore. You refuse to answer the phone to talk about it. I'll not be taken advantage of again.

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Your PSP had liquid damage through out it, and the cheap aftermarket case did not fit correctly. There is nothing we can do about that, and you could pick it up anytime. We are not charging you so you can try and put a badly made case on yourself, and clean all the liquid damage out yourself, and take your bad attitude with you. You refused to pay extra for the additional labor so here we are. You can see how the entire thing was sealed shut by what looks like soda. https://photos.app.goo.gl/TrMB7tbbRtxxD2YP7

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I think it's time to update this review to what happened man. I fixed your controller for free after you got it back to us from APD the same day. I had no idea you had not read the email of the detective that took your controller that I sent to you. Unfortunately APD did nothing about the scumbag who stole it. Luckily we did the detective work to find it at the Anderson GameStop but they refused to give it back as did APD.

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I had to order the part for your controller. It was a new style trigger part I did not have. I tested in Street Fighter, Left 4 Dead, Call of Duty, and with a program on computer that monitors each controller input as we have for over a decade. The same way when we test our own broken controllers when customers break them for our in house gaming consoles. If you had an issue you should probably contact us, and we would be glad to help you out. You didn't do any of that. Instead you decided to attack a native Austinite owned business you are lucky to even have around anymore. How many places fix controllers anywhere even near Austin? Just us. We charge $30. Its half the price of a new controller. Pretty good deal. When I was a kid if there was a place I could go in Austin to fix my controller it would have been amazing.