GameStop Military (Ft Sam)

Staff ignored the customer and provided unprofessional service during checkout.

Employee was rude and condescending to a customer.

Employee exhibited unprofessional behavior and was rude to customers.

Store refused to honor a warranty exchange for a controller component.

Store refuses to honor warranty without all controller parts

The purchased PlayStation 5 console stopped functioning after six months.

Store opened late and had insufficient inventory for walk-in customers.