Glazer's Camera Rentals
💻 Tech Services · Seattle
total experiences
replied on google
Most reported issues
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Experiences
Staff member was rude and dismissive toward a beginner photographer.
Incorrect deposit charges and poor customer service regarding damaged equipment.
Customer received defective equipment and experienced unhelpful, arrogant staff service.
Staff were rude and charged excessive late fees for minor delays.
Staff member was dismissive and unhelpful regarding equipment availability.
Staff member was rude and threw customer's credit card on table.
Staff are rude and refuse to allow customers to use restrooms.
Business reply on Google
Hi Daniel, this is not how we wish our customers to experience their visit with us. Our rental manager would like for you to reach out to them so they can apologize and get more feedback so we can improve customer service and interactions. You can reach the rental department by calling (206) 233-0211 or emailing [email protected] so we can connect with you. Again, our apologies and we hope you reach out.
Staff appeared unwelcoming and rushed the customer during their purchase.
Business reply on Google
Hey Tim, Thank you for the feedback, we will definitely pass this on. We hope we can earn your business back in the future and will use this as a reminder that every interaction counts. Best to you.
Staff provided poor customer service and inconsistent rental information.
Store lacked staff and product inventory before the holiday.