HAIIER HAIR SALON
💅 Beauty & Spa · Flushing
total experiences
replied on google
Most reported issues
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Experiences
Customer left after waiting too long while later walk-ins were serviced
Hair bleached and dyed blotchy, salon unresponsive to complaints
Business reply on Google
Thank you for your rating. We notice it’s not our usual 5 stars, which tells us we may have missed the mark during your recent visit. We take all reviews seriously and would be grateful for the opportunity to understand what happened and to make it up to you. Please contact the salon directly at your convenience. +1(516)-9796665
Keratin treatment was ineffective and hair not straightened
Business reply on Google
Dear Adrianna, We are deeply sorry for the unpleasant experience you had during your appointment. To clarify, Eden is a freelance stylist at our salon, and we take full responsibility for the oversight and the distress this has caused you, especially as a long-term client. We have already issued the $160 refund and want to make this right. If you are open to it, we would like to offer you a complimentary corrective service with one of our senior, in-house stylists, at your convenience. We value your trust and are committed to ensuring your future visits are comfortable and satisfactory. Sincerely, Haiier Salon
Hair ruined by stylist, salon refused full refund for damage.
Business reply on Google
Dear Adrianna, We are deeply sorry for the unpleasant experience you had during your appointment. To clarify, Eden is a freelance stylist at our salon, and we take full responsibility for the oversight and the distress this has caused you, especially as a long-term client. We have already issued the $160 refund and want to make this right. If you are open to it, we would like to offer you a complimentary corrective service with one of our senior, in-house stylists, at your convenience. We value your trust and are committed to ensuring your future visits are comfortable and satisfactory. Sincerely, Haiier Salon
Hairdresser followed tutorial, resulting in a bad haircut.
Hair salon colored hair wrong color and made it dry
Stylist complained about hair texture and charged extra for styling
Perm severely damaged hair and haircut looks awful
Hair service was not satisfactory
Hair salon refused to cut layers on curly hair as requested
Stylist rushed appointment and lacked skill
Hair salon burnt customer's hair, causing irreversible damage.
Stylist did not speak English, resulting in a bad haircut
Long wait time and quick, expensive haircut.
Hair stylist was unprofessional and ruined customer's hair.
Hair salon messed up hair and refused to redo it
Salon refused hair dye service despite offering it
Haircut quality was poor and did not meet expectations.
Hair salon did not confirm appointments after repeated online booking attempts