Henry Ford Hospital
🩺 Health & Wellness
total experiences
replied on google
Most reported issues
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Experiences
Hospital added false "history of violence" flag to medical record
ER doctor told patient's wife she could leave when asking for vitals
Business reply on Google
Hello, we're sorry to hear about your frustrating experience and would like to address your concerns to the best of our ability. For your privacy, please provide your contact information at this link: henryford.com/experience. Once we receive your contact information, we will put you in touch with a care experience representative. Thank you for your time.
Hospital refused to bring heating pad to patient from main entrance
Business reply on Google
Hi David, we're sorry to hear about your frustrating experience and would like to address your concerns to the best of our ability. For your privacy, please provide your contact information at this link: henryford.com/experience. Once we receive your contact information, we will put you in touch with a care experience representative. Thank you for your time.
Hospital staff banned daughter from visiting her dying mother
Business reply on Google
Hi Rosie, we're disappointed to hear this and appreciate you alerting us of your family's experience. We will be sharing these concerns with the appropriate staff. We'd like to connect you with one of our care experience representatives to follow up on your experience. For your privacy, please provide your preferred contact method at this link: henryford.com/experience. Once we receive your contact information we will be in touch. Thank you for your time.
Unacceptable hygiene and unpleasant odor in the Emergency Room
Business reply on Google
Hello, we're disappointed to see you didn’t have a positive experience. We'd be happy to connect you with someone on our care experience team to address any concerns you may have. To protect your privacy, please provide your name and contact information at this secure link henryford.com/experience Thank you for your time.
Daughter with chest pain experienced long wait for a room in ER
Business reply on Google
Hi Fahd, we're sorry to hear about your frustrating experience and would like to address your concerns to the best of our ability. For your privacy, please provide your contact information at this link: henryford.com/experience. Once we receive your contact information, we will put you in touch with a care experience representative. Thank you for your time.
Long wait times and patients in hallways due to understaffing
Business reply on Google
Hi Danielle, we are sorry to hear about your experience and would like to address your concerns. For your privacy, please provide your preferred contact information at the following secure link and someone from our care experience team will be in touch: henryford.com/experience. Thank you.
Sent to collections despite consistent payments on a hospital bill.
Business reply on Google
Hi, we're sorry to hear about your frustrating experience and would like to address your concerns to the best of our ability. For your privacy, please provide your contact information at this link: henryford.com/experience. Once we receive your contact information, we will put you in touch with a care experience representative. Thank you for your time.
Poor appointment scheduling service
Business reply on Google
Hi Carolyn, we take these concerns very seriously and would like to address them. Please provide your contact information at the following link and we will put you in touch with a patient advocate: henryford.com/experience. Thank you for your time.
Hospital discharged patient needing major surgery, recommending hospice instead.
Business reply on Google
Hi Geri, we take these concerns very seriously and would like to address them. Please provide your contact information at the following link and we will put you in touch with a patient advocate: henryford.com/experience. Thank you for your time.
Patient ignored for hours, discharged without diagnosis for severe pain
Business reply on Google
Hello Amaree, we are sorry to hear this and will be sharing your feedback with the appropriate staff. In the meantime, please provide your preferred contact method at this secure link: henryford.com/experience. As soon as we receive your contact information, we will be in touch to address your concerns. Thank you for your time.
Hospital repeatedly misdiagnosed and sent home patient with thyroid storm
Business reply on Google
Hi Andrew, we are very sorry to hear this and appreciate you taking the time to share your experience. We will be sharing your feedback with the appropriate staff and would like to follow up with you to address these concerns. To protect your privacy, please provide your preferred contact method at the following secure link and we will be in touch: henryford.com/experience. Thanks again for your time.
Elderly patient experienced extremely long wait times and neglect in the ER.
Business reply on Google
Hi Travis, we're disappointed to hear this and appreciate you alerting us of your family's experience. We will be sharing these concerns with the appropriate staff. We'd like to connect you with one of our care experience representatives to follow up on your experience. For your privacy, please provide your preferred contact method at this link: henryford.com/experience. Once we receive your contact information we will be in touch. Thank you for your time.
Hospital mixed up patient identities and failed to provide pre-surgery visit
Business reply on Google
Hi Deb, we're disappointed to hear this and appreciate you alerting us of your family's experience. We will be sharing these concerns with the appropriate staff. We'd like to connect you with one of our care experience representatives to follow up on your experience. For your privacy, please provide your preferred contact method at this link: henryford.com/experience Once we receive your contact information we will be in touch. Thank you for your time.
Hospital staff denied medication, resulting in a seizure and discharge
Business reply on Google
Hi Owen, we are sorry to hear about your experience and would like to address your concerns. For your privacy, please provide your preferred contact information at the following secure link and someone from our care experience team will be in touch: henryford.com/experience. Thank you
Hospital discharged suicidal patient and withheld medication
Business reply on Google
Hi Angela, we take these concerns very seriously and would like to address them. Please provide your contact information at the following link and we will put you in touch with a patient advocate: henryford.com/experience. Thank you for your time.
Hospital discharged patient who later died from heart condition
Business reply on Google
Hi Belle, we are so sorry to learn of your loss. We take these concerns very seriously and have shared them with our leadership teams at Henry Ford Hospital. We would like to connect with you or someone in your family to learn more about your sister’s time with us. If you could please provide your preferred contact information to this secure link: henryford.com/experience so someone can contact you directly. Thank you.
Patient waited over 16 hours in ER; staff were neglectful and rude.
Business reply on Google
Hi Patricia, we take these concerns very seriously and would like to address them. Please provide your contact information at the following link and we will put you in touch with a patient advocate: henryford.com/experience. Thank you for your time.
Rude ICU nurses and dirty room; respiratory equipment installed incorrectly.
Business reply on Google
Hi Rana, we're disappointed to hear this and appreciate you alerting us of your family member's experience. We will be sharing these concerns with the appropriate staff. We'd like to connect you with one of our care experience representatives to follow up on your experience. For your privacy, please provide your preferred contact method at this link: henryford.com/experience. Once we receive your contact information we will be in touch. Thank you for your time.
Filthy hospital with needles left out and unsanitary bathrooms.
Business reply on Google
Hi Chase, we take these concerns very seriously and would like to address them. Please provide your contact information at the following link and we will put you in touch with a patient advocate: henryford.com/experience. Thank you for your time.