Henry Ford Hospital Emergency Room
🩺 Health & Wellness · Detroit
total experiences
replied on google
Most reported issues
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Experiences
Patient left bleeding on dirty floor, ignored by rude staff
Business reply on Google
Hi Aminah, we are sorry to hear about your experience and would like to address your concerns. For your privacy, please provide your preferred contact information at the following secure link and someone from our care experience team will be in touch: henryford.com/experience. Thank you.
Patient left ER unseen after a 2-hour wait for a severe eye problem.
Business reply on Google
Hi Monesha, we're sorry to hear about your frustrating experience and would like to address your concerns to the best of our ability. For your privacy, please provide your contact information at this link: henryford.com/experience. Once we receive your contact information, we will put you in touch with a care experience representative. Thank you for your time.
Long wait in ER with closing throat, sought care elsewhere
Business reply on Google
Hello Faliesha, we are sorry to hear about your long wait time at Henry Ford Emergency Medicine - Henry Ford Hospital. Unfortunately, due to increased flu activity, please know that hospitals and clinics across the state of Michigan are experiencing much higher-than-normal patient volume. We would be happy to address your concerns with this visit. For your privacy, please visit this secure link: henryford.com/experience and we will reach out to you directly.
Worst patient care and time wasting services
Business reply on Google
Hi Zaynab, we're sorry to hear about your frustrating experience and would like to address your concerns to the best of our ability. For your privacy, please provide your contact information at this link: henryford.com/experience. Once we receive your contact information, we will put you in touch with a care experience representative. Thank you for your time.
Long wait for specialist evaluation and prescription for existing diagnosis.
Business reply on Google
Hi Zach, we are sorry to hear about your experience and would like to address your concerns. For your privacy, please provide your preferred contact information at the following secure link and someone from our care experience team will be in touch: henryford.com/experience. Thank you.
Disgusting conditions and extremely long wait times in the emergency room
Long wait times and understaffing in ER with vulnerable patient
Business reply on Google
Hi Julia, we’re sorry to hear about your mother’s experience and would like to address these concerns. Please either provide you or your mother’s preferred contact information at the following secure link and we will be in touch to further discuss: henryford.com/experience. Thank you.
Unable to get an update on a family member in the ER
Business reply on Google
Hi, we are very sorry to hear this and appreciate you taking the time to share your experience. We will be sharing your feedback with the appropriate staff and would like to follow up with you to address these concerns. To protect your privacy, please provide your preferred contact method at the following secure link and we will be in touch: henryford.com/experience. Thanks again for your time.
Racist security and disrespectful staff; patient not seen after long wait
Business reply on Google
Hi Annacelia, we are very sorry to hear this. We'd like to connect you with our care experience team so we can learn more about your experience and address these concerns with the appropriate administrator. For your privacy, please provide your phone number at the following link and we will have someone contact you directly: henryford.com/experience Thank you for your time.
Hospital made patient wait 7.5 hours for care, denied pain relief
Business reply on Google
Hi محمد علي النمر, we’re sorry to hear about your mother's experience and would like to address these concerns. Please either provide you or your mother’s preferred contact information at the following secure link and we will be in touch to further discuss: henryford.com/experience. Thank you.
Transplant patient stuck in ER for days due to no rooms
Business reply on Google
Hello LeeAnn, we're disappointed to see you didn’t have a positive experience. We'd be happy to connect you with someone on our care experience team to address any concerns you may have. To protect your privacy, please provide your name and contact information at this secure link henryford.com/experience. Thank you for your time.
Hospital failed to diagnose problem and sent patient home sick
Business reply on Google
Hi James, we are sorry to hear about your experience and would like to address your concerns. For your privacy, please provide your preferred contact information at the following secure link and someone from our care experience team will be in touch: henryford.com/experience. Thank you.
Patient waited all day in ER without food or drink.
Business reply on Google
Hello Adrine, we are sorry to hear about your long wait time at Henry Ford Hospital. Unfortunately, due to increased flu activity, please know that hospitals and clinics across the state of Michigan are experiencing much higher-than-normal patient volume. We would be happy to address your concerns with this visit. For your privacy, please visit this secure link: henryford.com/experience and we will reach out to you directly.
Long wait times, rude doctor, and poor pain management in ER
Business reply on Google
Hi Eugene, we are very sorry to hear this and appreciate you taking the time to share your experience. We will be sharing your feedback with the appropriate staff and would like to follow up with you to address these concerns. To protect your privacy, please provide your preferred contact method at the following secure link and we will be in touch: henryford.com/experience. Thanks again for your time.
Excessive wait times in the ER for doctor consultation and discharge
Business reply on Google
Hi Nicole, we're sorry to hear about your frustrating experience and would like to address your concerns to the best of our ability. For your privacy, please provide your contact information at this link: henryford.com/experience. Once we receive your contact information, we will put you in touch with a care experience representative. Thank you for your time.
Long wait times, poor facilities, and confiscation of personal items
Business reply on Google
We are very sorry to hear about your experience. We have forwarded your feedback to the appropriate supervisor and would like to connect you with our care experience team to address your concerns. To protect your privacy, please provide your contact information at this link: henryford.com/experience.
Patient with open head wound waited hours and cleaned wound in dirty bathroom
Business reply on Google
Hello Jack, thank you for taking the time leave a review. We are sorry to hear about your experience and would like to connect you with a care experience representative to further discuss. For your privacy, please provide your contact information at this link: henryford.com/experience. Once we receive your information, we will connect you with a representative. Thanks again for your time.
Patient waited over 7 hours in ER chair without updates
Business reply on Google
Hi Abdulmajid, we're sorry to hear about your frustrating experience and would like to address your concerns to the best of our ability. For your privacy, please provide your contact information at this link: henryford.com/experience. Once we receive your contact information, we will put you in touch with a care experience representative. Thank you for your time.
Hospital failed to provide vital medicine on two separate visits.
Business reply on Google
Hi, we take these concerns very seriously and would like to address them. Please provide your contact information at the following link and we will put you in touch with a patient advocate: henryford.com/experience. Thank you for your time.
Hospital staff unprofessional, patient neglected, misdiagnosis, and unsanitary conditions.
Business reply on Google
Hi Sharese, we are very sorry to hear this. We'd like to connect you with our care experience team so we can learn more about your experience and address these concerns with the appropriate administrator. For your privacy, please provide your phone number at the following link and we will have someone contact you directly: henryford.com/experience. Thank you for your time.