π¦ Shipping & Delivery Β· Pacific Palisades
total experiences
replied on google
AI-classified. Tap a category to filter the experiences below.
Business tried to charge for a receipt for a return
Business reply on Google
The world needs positivity this days please our store is worth a million dollars all you have to do is take a photo and be nice. The world need kindness not evil negativity. Next time give negative to Starbucks, Apple, your favorite restaurant they robbing you too for selling you $0.1 coffee for $7 a phone made in China for $1900 worth $20 and a restaurant plate cost $60 when in regular market $7 dollar steak. And remember don't ever shop in the palisades rent is 10 times more expensive than in other places I recomend you to shop in compton or watts.
Rude staff and charge for shipping receipt
Business reply on Google
π€£π€£π€£π€£π€£ What? Ups didn't answer you? See, even gigantic corporations are tired of nefarious people like you and you expect us to understand. It is like going into a restaurant and asking for free food. My thousands of free *drop off* (which we make no profit, instead we pay them weekly) most customers understand the using paper, I don't know if you are aware of the so called de-forestation. This is one of the reasons the planet is going up in flames. First because of evil satanic people who are only negative instead of positive, then the deforestation,
Owner was rude and impatient
Business reply on Google
GOOGLE AND YELP READERS, JUST LOOK AT THE VISCIOUS AND EVILNESS OF THESE PEOPLE THAT LOVE TO WRITE NEGATIVE AND FAKE REVIEWS. I DO CONSIDER THEM FAKE WHEN THEY ARE UNABLE TO PROVIDE A RECIEPT THAT THEY HAVE BEEN HERE. LOOK AT HIS/HER'S COMMENT, THEY WANT ME TO TAKE OFF MY MASK JUST TO GIVE HER/HIM A SMILE AND POSSIBLY CATCH THE NEW VARIANTS AND CONTAMINATE MY LOYAL CUSTOMERS. AND WE ALL KNOW THE VARIANTS BREAK THROUGH THE VACCINES. SHE/HE WANTS TO SEE DEAD PEOPLE, JUST LIKE ALL THE OTHER PEOPLE THAT HAVE LEFT NEGATIVE REVIEWS. LIKE I SAID, IN OTHER COMMENTS, YOU NEGATIVE AND EVIL PEOPLE ARE CREATING A SUPER MASS DARK ENERGY BY BEING NEGATIVE INSTEAD OF POSITIVE AND THAT IS WHY THE WORLD IS GOING UP IN FLAMES, BECAUSE OF PEOPLE LIKE YOU. GOD BLESS THE POSITIVE PEOPLE AND THE NEGATIVE PEOPLE CAN GO TO HELL. IT IS IN THE BIBLE.
Business quoted double the actual shipping cost for a bicycle
Business reply on Google
My employee is not a crook, he simply gave you an estimate for a box weighing 78lb dimensions 46x12x31. If you go to UPS.com, that is the basic price. Plus, they have senior discount, AAA membership etc something that UPS does not offer our small business. He recalls you forcing him to give him your price that you paid from the east coast from a "UPS Hub" Since we could not give you your price, he kindly referred you to the nearest UPS Hub because he knows your kind relative. Now, if you have a receipt proof with the same weight/dimensions, would you please provide us with it at [email protected] and we would apologize on behalf of the error. Also, who goes around with a 78pound oversized box demanding a price that is impossible? It sounds a bit strange, and intelligent person would call UPS directly asking for it to be picked up from your house, of course with an extra pick up fee. Here I have provided you with some helpful advice so you wont have to deal with crook employees. Learn the difference between west coast and east coast, because it is not the same. WE HAVE BEEN WAITING FOR YOUR INVOICE RESPONSE. LOOKS AS IF YOU ARE ANOTHER LIAR ATTEMPTING TO HURT MY BUSINESS.
Owner threw away mail, causing client thousands in late fees
Business reply on Google
Sharon Mills, we have a high software system that stores all the names of paying customers from our mailboxes, and we give them contracts to sign, which we don't have one from you. We would recommend reaching out to us via email at [email protected] because your name is no where in our system and no where to be found. We will be expecting to hear from you as soon as possible because this sounds like a case of defamation and false accusation. Unless you were sent from someone who wants to sabotage our business. If we do not hear a reply from you in 3 days, we will contact google and yelp to take further action. Yes really You could still work for an independent contractor, But not us we work direct with our mail box costumers. And you still claiming we are tampering with your mail which is a huge allegation when you have never done business with us. So we are still waiting for your prof of your billing statement or contract. Sharon, we are still waiting for a response from you. Even though you say you work for a contractor, we still need that information. What is his/her name, or company name? We work directly with people when they sign up for a mailbox. So, we will give
Owner is confrontational, untrustworthy, and mishandles mail.
Business reply on Google
Highland Postal Center has had respectful and honest customers since its opening 18 years ago, and they are still with us for being honest and truthful. We could recommend you to them if you'd like. Lying only leads to problems. Had I known you would cause so much problems, we would have respectfully refused you service just like the UPS store and most likely the other Postal stores. Working for $34 a month and enduring the problems you, your family, and employees have brought to Highland Postal Center, was just not worth it. We chose to respectfully let you go, even gave you 2 months free and still took your prepaid packages, and you still chose to continuously attempt to sabotage our business and make dramatic scenes in front of our paying customers. You even tried to come back, apologizing but Highland Postal Center gave you more than enough chances. I would never recommend any business of any sort to do business with you, and I know many people who would agree with me. In addition, regarding your "fraud" comment, who did you hear that rumour from? We will also need that information in the future. Also, I am aware that most of the negative reviews for mailboxes are coming from p
Aggressive owner returning mail as undeliverable
Business reply on Google
As I have heard from my employee, he kindly explained to you several times that if you didn't like our service, we would reimburse your money which was $34 a month. Instead of respectfully cooperating, you proceeded to insult him multiple times, which we have video footage of your scene. You even went as far as calling him an immigrant and wrongly calling the police on him, which we also have record of. He waited for police and they never showed, you even went to the police attempting to have him arrested unjustly. However, as we all know, justice will be served equally. No matter race, religion, etc. Our employees know better than to mess with peoples mail, if that was the case we wouldn't be in business for almost 2 decades. Lastly, keep in mind that we al come from immigrant blood, unless you're a Native American. Falsely accusing people of being immigrants can lead to serious issues, be mindful of your words Rochelle. Highland Postal Center welcomes and respects everyone no matter their religion, ethnicity gender, etc.
Employee repeatedly opens store late, inconveniencing customers.
Business reply on Google
Would you happen to have a mailbox here, or in the past? If you could provide us with your mailbox number, billing statement, and form of payment it would be greatly appreciated. Or you can reach out to us via email at [email protected] or at (310)459-6073. Our employees try their best to get to work on time but sometimes circumstances are out of their hands such as traffic accidents, weather conditions, or recently; attempted/committing suicide on the freeways. Please be mindful. We are still waiting for your response.