iStore

Defective headphones, unable to return or get refund from 3rd party store

Speaker battery does not last even when charging

Salesman refused service while on video call

Staff refused to provide a refund or exchange for a purchase.

Staff member was rude and mishandled a return, resulting in an overcharge.

Staff member was rude and dismissive toward the customer.

Staff member was unhelpful during a headphone purchase attempt.

Store is not an authorized Apple retailer for returns or exchanges.

The store charges significantly higher prices for cables than online retailers.

The charger failed and the store refused an exchange.

Staff did not inform customer about security access, wasting time.