Jefferson Einstein Philadelphia Hospital
🩺 Health & Wellness · Philadelphia
total experiences
replied on google
Most reported issues
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Experiences
Hospital staff neglected patient, withheld medication, and provided poor care
Business reply on Google
We regret your most recent visit with us was not up to the standards we strive for at Jefferson Health. We are always looking for ways to improve and we appreciate your feedback. If you would be willing, we would like to have you contact us at 215-503-4699 to discuss ways we can better serve you in the future.
Staff exposed patient inappropriately and threatened to take license
Business reply on Google
We regret your most recent visit with us was not up to the standards we strive for at Jefferson Health. We are always looking for ways to improve and we appreciate your feedback. If you would be willing, we would like to have you contact us at 215-503-4699 to discuss ways we can better serve you in the future.
Patient waited hours in ER, sent back to waiting room with IV
Business reply on Google
Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. If you'd be willing to provide more feedback, please reach out to us at 215-503-4699 so we can assist you further.
Hospital repeatedly texts and emails a non-patient despite contact attempts.
Business reply on Google
Thank you for taking the time to leave us feedback about your experience. Please contact us at 215-503-4699 so we can address the issue.
Social worker was aggressive and unprofessional with patient's family
Business reply on Google
We would like the opportunity to address your concerns. Please reach out to us directly at 215-503-4699 when you have a chance. Thank you, and we look forward to hearing from you.
Social worker was disrespectful and told patient to leave before medication
Business reply on Google
Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like to speak with you more regarding this matter. Please reach out to us at 215-503-4699. We look forward to hearing from you.
Hospital discharged elderly patient in pajamas into snow without medication or paperwork
Business reply on Google
We would like the opportunity to address your concerns. Please reach out to us directly at 215-503-4699 when you have a chance. Thank you, and we look forward to hearing from you.
Emergency room staff were rude and disrespectful, causing long wait times
Hospital staff attempted to confiscate personal property from visitor.
Business reply on Google
Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like to speak with you more regarding this matter. Please reach out to us at 215-503-4699. We look forward to hearing from you.
Customer involuntarily admitted to hospital based on disputed statements.
Business reply on Google
Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like to speak with you more regarding this matter. Please reach out to us at 215-503-4699. We look forward to hearing from you.
Long wait for a bed while others are seen first
Business reply on Google
Your feedback helps us improve and we would like to learn more about how we could have made your experience better. Please call us at 215-503-4699 so we can work towards a solution. Thank you and have a great day.
Patient felt violated during C-section procedure
Business reply on Google
Thank you for taking the time to leave us feedback about your experience. Please contact us at 215-503-4699 so we can address the issue.
Patient waited over 4 hours after car accident, never seen by doctor
Business reply on Google
We would like the opportunity to address your concerns. Please reach out to us directly at 215-503-4699 when you have a chance. Thank you, and we look forward to hearing from you.
Doctor's office not answering phones to complete FMLA forms
Business reply on Google
We would like the opportunity to address your concerns. Please reach out to us directly at 215-503-4699 when you have a chance. Thank you, and we look forward to hearing from you.
Emergency room wait for post-bypass infection and breathing issues
Business reply on Google
We would like the opportunity to address your concerns. Please reach out to us directly at 215-503-4699 when you have a chance. Thank you, and we look forward to hearing from you.
Customer upset by invasive personal questions on registration iPad
Hospital has excessive security, long waits, and poor information flow.
Business reply on Google
We would like the opportunity to address your concerns. Please reach out to us directly at 215-503-4699 when you have a chance. Thank you, and we look forward to hearing from you.
Patient with UTI and low blood pressure waited hours for doctor
Business reply on Google
We regret your most recent visit with us was not up to the standards we strive for at Jefferson Health. We are always looking for ways to improve and we appreciate your feedback. If you would be willing, we would like to have you contact us at [email protected] to discuss ways we can better serve you in the future.
Patient waited over 4 hours without being seen for medical care.
Business reply on Google
We would like the opportunity to address your concerns. Please reach out to us directly at [email protected] or 215-503-4699 when you have a chance. Thank you, and we look forward to hearing from you.
Patient with post-surgical bleeding waited five hours in ER without being called
Business reply on Google
We would like the opportunity to address your concerns. Please reach out to us directly at [email protected] or 215-503-4699 when you have a chance. Thank you, and we look forward to hearing from you.