Johns Hopkins Bayview Medical Center
🩺 Health & Wellness · Baltimore
total experiences
replied on google
Most reported issues
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Experiences
Patient's condition worsened, leading to premature life support withdrawal
Business reply on Google
Good morning, this is concerning to hear and sorry that we did not meet your expectations. We encourage you to reach out to our Patient Relations department by calling 410-550-0626 so we can learn more and address your concerns.
Son waited ten hours without being seen; staff was rude
Business reply on Google
Thank you for reaching out. We are aware of the concerns about current wait times in our Emergency Department, and apologize to our patients and families for the delays. We understand the frustration. The demand for hospital services exceeds physical capacity for many Baltimore hospitals, including ours. Improving our ability to see patients quickly and continuing to deliver high-quality care to every patient is a top priority for everyone throughout the hospital. Please call our Office of Patient Experience at 410-550-0626 and they can assist you further.
Patient waited 8 hours in pain without seeing a doctor
Business reply on Google
Thank you for reaching out. We are aware of the concerns about current wait times in our Emergency Department, and apologize to our patients and families for the delays. We understand the frustration. The demand for hospital services exceeds physical capacity for many Baltimore hospitals, including ours. Improving our ability to see patients quickly and continuing to deliver high-quality care to every patient is a top priority for everyone throughout the hospital. Please call our Office of Patient Experience at 410-550-0626 and they can assist you further.
Long wait, privacy violations, and unprofessional staff behavior
Business reply on Google
Thank you for reaching out. We are aware of the concerns about current wait times in our Emergency Department, and apologize to our patients and families for the delays. We understand the frustration. The demand for hospital services exceeds physical capacity for many Baltimore hospitals, including ours. Improving our ability to see patients quickly and continuing to deliver high-quality care to every patient is a top priority for everyone throughout the hospital. Please call our Office of Patient Experience at 410-550-0626 and they can assist you further.
Patient with suspected aneurysm waited over 7 hours in ER
Business reply on Google
We're sorry to hear that we did not meet your expectations in your recent experience. If you could contact our Patient Relations department, we would appreciate the opportunity to learn more. You can do so by calling 410-550-0626.
Medical negligence led to patient's death and rude staff
Excessive wait times, rude staff, and unsanitary equipment in ER
Business reply on Google
Thank you for reaching out. We are aware of the concerns about current wait times in our Emergency Department, and apologize to our patients and families for the delays. We understand the frustration. The demand for hospital services exceeds physical capacity for many Baltimore hospitals, including ours. Improving our ability to see patients quickly and continuing to deliver high-quality care to every patient is a top priority for everyone throughout the hospital. Please call our Office of Patient Experience at 410-550-0626 and they can assist you further.
Long wait times in the ER due to lack of beds and doctor availability.
Business reply on Google
Thank you for reaching out. We are aware of the concerns about current wait times in our Emergency Department, and apologize to our patients and families for the delays. We understand the frustration. The demand for hospital services exceeds physical capacity for many Baltimore hospitals, including ours. Improving our ability to see patients quickly and continuing to deliver high-quality care to every patient is a top priority for everyone throughout the hospital. Please call our Office of Patient Experience at 410-550-0626 and they can assist you further.
Patient waited 35 hours in ED; denied propping feet up
Business reply on Google
Thank you for reaching out. We are aware of the concerns about current wait times in our Emergency Department, and apologize to our patients and families for the delays. We understand the frustration. The demand for hospital services exceeds physical capacity for many Baltimore hospitals, including ours. Improving our ability to see patients quickly and continuing to deliver high-quality care to every patient is a top priority for everyone throughout the hospital. Please call our Office of Patient Experience at 410-550-0626 and they can assist you further.
Patient neglected and discharged too early after surgery.
Business reply on Google
We strive to provide a positive experience and appreciate the opportunity to address your concerns and learn about ways we can improve. If you’re willing, please contact our Patient Relations department by calling 410-550-0626.
Patient with chest pain waited over 30 hours in ER without seeing a cardiologist.
Business reply on Google
We always strive to provide a positive experience and are sorry to hear that we did not meet your expectations. We would appreciate the opportunity to learn more and encourage you to reach out to our Patient Relations department by calling 410-550-0626.
Long wait for a room for a relative with a severe medical situation
Business reply on Google
Thank you for reaching out. We are aware of the concerns about current wait times in our Emergency Department, and apologize to our patients and families for the delays. We understand the frustration. The demand for hospital services exceeds physical capacity for many Baltimore hospitals, including ours. Improving our ability to see patients quickly and continuing to deliver high-quality care to every patient is a top priority for everyone throughout the hospital. Please call our Office of Patient Experience at 410-550-0626 and they can assist you further.
Hospital failed to diagnose major spinal injury; billed for minimal service.
Business reply on Google
We always strive to provide a positive experience and are sorry to hear that we did not meet your expectations. We would appreciate the opportunity to learn more and encourage you to reach out to our Patient Relations department by calling 410-550-0626.
Refused psychiatry appointments despite neurologist's referral for symptom management
Business reply on Google
We're sorry to hear that we did not meet your expectations in your recent experience. If you could contact our Patient Relations department, we would appreciate the opportunity to learn more. You can do so by calling 410-550-0626.
Patients wait 10+ hours to be seen at Johns Hopkins Bayview Medical Center
Business reply on Google
Thank you for reaching out. We are aware of the concerns about current wait times in our Emergency Department, and apologize to our patients and families for the delays. We understand the frustration. The demand for hospital services exceeds physical capacity for many Baltimore hospitals, including ours. Improving our ability to see patients quickly and continuing to deliver high-quality care to every patient is a top priority for everyone throughout the hospital. Please call our Office of Patient Experience at 410-550-0626 and they can assist you further.
Emergency room wait over 5 hours without seeing a provider
Business reply on Google
Thank you for reaching out. We are aware of the concerns about current wait times in our Emergency Department, and apologize to our patients and families for the delays. We understand the frustration. The demand for hospital services exceeds physical capacity for many Baltimore hospitals, including ours. Improving our ability to see patients quickly and continuing to deliver high-quality care to every patient is a top priority for everyone throughout the hospital. Please call our Office of Patient Experience at 410-550-0626 and they can assist you further.
Bedridden patient left soiled overnight due to neglect by staff
Business reply on Google
Hi, this is concerning to hear and sorry that we did not meet your expectations. We encourage you to reach out to our Patient Relations department by calling 410-550-0626 so we can learn more and address your concerns.
Wheelchair patient waiting hours for CT results, no fluids or food
Business reply on Google
We're sorry to hear that we did not meet your expectations in your recent experience. If you could contact our Patient Relations department, we would appreciate the opportunity to learn more. You can do so by calling 410-550-0626.
Hospital discharged patient with IV still in arm, causing fall and injury.
Business reply on Google
This is concerning to hear and sorry that we did not meet your expectations. We encourage you to reach out to our Patient Relations department by calling 410-550-0626 so we can learn more and address your concerns.
Emergency room wait times are excessive and mismanaged
Business reply on Google
We're sorry to hear that we did not meet your expectations in your recent experience. If you could contact our Patient Relations department, we would appreciate the opportunity to learn more. You can do so by calling 410-550-0626.