💻 Tech Services · Philadelphia
total experiences
replied on google
AI-classified. Tap a category to filter the experiences below.
Unauthorized charges are being attempted on the customer's credit card.
Business reply on Google
It looks like you may have contacted the wrong business. Our company, Kika Tech, does not charge customers for Android apps. There is another Kika Tech based in California that does. If you have any questions, please call us at 215-703-8401. In the future, before leaving a negative review for a small business, we kindly ask that you reach out first. If you had contacted us, we would have been happy to clarify this for you.
Poor quality replacement parts and refusal to honor warranty service
Business reply on Google
Hello, Miss Pak, i like to understand and help you solve your problem, I like to start from the beginning you were here 03/14/23 to have your LCD replaced for an iPhone 11 Pro,then you come back 10 days later because the screen wasn’t working and we replaced without any charge under the warranty. I believe since you liked our service you came for another broken screen on 6/6/23 and then 3 day later you came back with a black screen which it turns out, your screen was broken again but this time from the inside out it was very visible and you wanted to get a new screen replaced under the warranty but unfortunately the warranty doesn’t cover broken screen. I hope you consider us again in the future and thank you very much.
technician failed to back up data resulting in permanent file loss