Kingwood PC

πŸ“‘ Internet & Cable Β· Kingwood

No
5

total experiences

80%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NoStaff BehaviorFrom Google Reviews
Feb 28, 2024

The staff member was rude during a phone call.

Business reply on Google

How was I rude by just letting you know you called the wrong number exactly? Do you think it's a game to make false and misleading statements? or did your Ross put you up to it? My customers and my prospective clients know my superior customer service and support and think God you will never be one of them.

NoStaff BehaviorFrom Google Reviews
Mar 3, 2023

Staff member was rude and unprofessional during a diagnostic inquiry.

Business reply on Google

Clearly you are not telling the truth. You should be ashamed of yourself for making false claims. We have never done any business or have worked with you before. More than likely you are a kid that needs to have her phone taken away!

NoCustomer ServiceFrom Google Reviews
Jul 15, 2022

Staff member was rude and hung up on the customer.

NoStaff BehaviorFrom Google Reviews
Mar 29, 2019

Staff member was rude and interrupted the customer on the phone.

Business reply on Google

He asked me if I worked on iPad's and I told him that I don't work on or sell any Apple products. I wasn't rude in anyway to this person.

NopeCustomer ServiceFrom Google Reviews
Jan 30, 2017

Technician failed to perform requested repairs and charged for no service.

Business reply on Google

Hi keuven I had know idea you were not satisfied. I certainly didn't take any product keys or other software from you. I will be glad to refund your money if I had known you were dissatisfied. If I remember correctly, I had put in a power supply from before that you were completely satisfied with. Please let me prove myself to you again.