Landmark's Lagoon Cinema

🎬 Entertainment · Minneapolis

15

total experiences

13%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

BadStaff BehaviorFrom Google Reviews
28 days ago

Unfriendly staff, high prices, and poor theater conditions

BadBilling & ChargesFrom Google Reviews
Nov 15, 2025

Overpriced, stale popcorn and watery slushy

BadCustomer ServiceFrom Google Reviews
Aug 30, 2025

Unadvertised no-refill policy for concessions and poor staff response

BadStaff BehaviorFrom Google Reviews
Jul 19, 2025

Staff unable to process debit card payment, causing delay

BadOtherFrom Google Reviews
Mar 5, 2025

Overpriced, no parking, and musty smell

BadBilling & ChargesFrom Google Reviews
Jan 18, 2025

High prices for parking, movie ticket, and popcorn

BadStaff BehaviorFrom Google Reviews
Jun 28, 2024

Staff was rude and movie skipped during screening

BadProduct / Service QualityFrom Google Reviews
Aug 6, 2023

Uncomfortable seats in the cinema

BadCustomer ServiceFrom Google Reviews
May 25, 2023

Deafening volume and unfriendly staff ruined movie experience.

BadProduct / Service QualityFrom Google Reviews
Mar 12, 2022

Projector did not work and seats were broken.

BadCustomer ServiceFrom Google Reviews
Feb 26, 2020

Unorganized free screening, poor seating, and no parking voucher

Business reply on Google

Hi Deb, we do not operate the parking garage and we do not handle advance screenings like the one you mentioned. If you had issues with how the screening was handled then we'd encourage you to reach out to the organizers.

BadCustomer ServiceFrom Google Reviews
Jan 22, 2020

Cinema stopped showing indie films, now only shows blockbusters.

Business reply on Google

Hi Anthony, we are currently screening indie films like Color Out of Space, Pain and Glory, Uncut Gems, Little Women, etc. We are in the midst of awards season so we are holding many of this year's contenders for longer as there is a huge demand to see them on the big screen. We're sorry you are so disappointed in our bookings and we appreciate the feedback.

BadBilling & ChargesFrom Google Reviews
May 31, 2017

High prices for tickets and concessions, plus long previews.

BadCleanliness & HygieneFrom Google Reviews
Sep 16, 2016

Uncomfortable seats, dirty bathrooms, and unfriendly staff.

BadCustomer ServiceFrom Google Reviews
Jul 21, 2016

Cinema showing mainstream films instead of independent ones