Los Angeles International Airport

Power outlets and USB ports at gates are not working properly.

Traffic congestion due to parked cars blocking lanes.

Bus service management is poor, causing long waits for passengers

Car rental shuttle is slow and carts are expensive

Lack of seating and infrequent shuttle buses at the airport.

Late terminal shuttle caused passengers to miss flights

Long wait times and poor assistance for handicapped passengers at the airport.

Airport lacks multilingual signage and is not welcoming to foreigners

Airline employee attempted to overcharge for luggage, causing missed flight

Excessive questioning by staff upon entry

Long walk and bus transfer between domestic and international terminals.

Staff added unauthorized charges and provided a dirty, smoking car.

Wheelchair service unavailable, missed flight, and excessive food prices

Lack of Clear Security Line staff and directions at Terminal B

Poor organization and long wait times for baggage drop-off.

Poor signage and unhelpful staff led to a confusing airport experience

Unreliable and inefficient inter-terminal transportation at the airport.

Airport design forces re-screening after smoking outside

Airport denied gate access, causing plane malfunction and missed connection.

High parking costs, dirty restrooms, and rude staff at the airport