Marigold Nail Salon
💅 Beauty & Spa · Seattle
total experiences
replied on google
Most reported issues
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Experiences
Owner yelled at customer for complaining about poor service
Gel manicures chip quickly and cause bleeding cuticles.
Manicure caused a finger infection and discomfort
Staff member was rude, caused injury, and abandoned service
Gel manicure chipped and peeled within a week of service
Staff had a bad attitude and made customer feel unwelcome
Pedicure and manicure service was too short and poor quality.
Salon failed to schedule appointments and tried to charge cancellation fee
Customer waited 45 minutes past appointment time without communication.
Unskilled staff broke a nail and applied gel poorly.
Gel manicure lifted and separated from nails shortly after service.
Business reply on Google
Hello, Ciera We've had a chance to receive your review, and we'd like to apologize for your negative experience. Thank you for taking the time to share that with us so we can make it right. Our team is well trained with highly ethical work. We always inform our clients honestly beforehand about what service we can offer and what we can not, especially to clients who had their nails done by a previous technician in a different nail salon. As a small business operation, we apologize that we do not carry all the collections, in your case you have requested "Duck Shape nails tip". Once again, your feedback means so much to us. We will consider it carefully and continue to be a better service in the future.
Pedicure was incomplete; nails cut too short, no polish applied
Pedicurist seemed untrained and asked for help multiple times
Nail salon provided poor quality manicure different from requested style.