Massachusetts General Hospital

Hospital billing department consistently codes and bills insurance incorrectly

Lost lab results and delayed ultrasound could have had grave consequences.

Cannot get an ophthalmology appointment for three years

Hospital sent bill to collections despite assurances it was paused

Hospital billed $40k for childbirth, now in collections

Hospital staff posting violent threats against officials on social media

Hospital staff halted transfer and delayed son's care

Hospital staff ignored patient in severe pain for two hours

Security staff assaulted customer and stole from their bag

Hospital sent high-risk patient home, resulting in near-fatal birth

Incomplete evaluation and mistreatment, followed by fraudulent billing attempt

Hospital failed to provide MRI results in a timely manner

Hospital cancelled appointment without notice after long wait times

Hospital mandated vaccine for surgery, now customer questions harm

Long wait times and refusal of service at wound clinic

Hospital discriminated against autistic patient and discharged her via police.

Inaccurate phone system and fax numbers caused care delays.

ER did not provide adequate care for back pain

Nurses were disrespectful and unprofessional, causing surgery cancellation.

Hospital illegally detained, assaulted, and removed belongings, then charged $10,000.