Massachusetts General Hospital Emergency Room

🩺 Health & Wellness · Boston

22

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

Very BadStaff BehaviorFrom Google Reviews
May 25, 2026

Incompetent and unprofessional nursing staff in the emergency room.

Very BadWait & DelaysFrom Google Reviews
May 15, 2026

Critical procedure canceled after 3-day wait due to staffing

WorstWait & DelaysFrom Google Reviews
May 8, 2026

Elderly patient with life-threatening condition stuck in ED for 24 hours

Very BadWait & DelaysFrom Google Reviews
Apr 29, 2026

Emergency room wait time too long for severe allergic reaction

Very BadWait & DelaysFrom Google Reviews
Apr 24, 2026

Elderly patient in severe pain waited hours for treatment and admission.

BadCustomer ServiceFrom Google Reviews
Apr 15, 2026

Nurse refused to empty urinal because her shift was over

BadStaff BehaviorFrom Google Reviews
Feb 15, 2026

Staff were rude and unhelpful in the emergency room.

WorstCustomer ServiceFrom Google Reviews
Dec 20, 2025

Emergency room failed to treat cerebral fluid leak for 8 hours

Very BadCustomer ServiceFrom Google Reviews
Dec 12, 2025

ER neglected patient with possible GI bleed; long wait, no rechecks.

BadWait & DelaysFrom Google Reviews
Nov 19, 2025

Excessive wait times in the emergency room and for specialist discharge.

WorstWait & DelaysFrom Google Reviews
Nov 11, 2025

Patient waited ten hours for wound repair and pain medication.

WorstCustomer ServiceFrom Google Reviews
Oct 24, 2025

ER doctor dismissed patient's seizure, delaying brain tumor diagnosis.

WorstWait & DelaysFrom Google Reviews
Aug 22, 2025

Elderly mother with serious conditions waited 72 hours in hallway for a bed

Very BadWait & DelaysFrom Google Reviews
Aug 14, 2025

Elderly patient waited over 8 hours in overcrowded ER corridor.

WorstCustomer ServiceFrom Google Reviews
Aug 13, 2025

Child treated in hallway, wound not properly cleaned, stitches applied without X-ray

Very BadCustomer ServiceFrom Google Reviews
Aug 5, 2025

Hospital refused medication, causing prolonged suffering in hallway

WorstWait & DelaysFrom Google Reviews
Jul 4, 2025

Appendix burst due to excessive wait time in emergency room

Very BadWait & DelaysFrom Google Reviews
Jun 26, 2025

Patient waited six hours in ER without being seen or reassessed.

WorstCustomer ServiceFrom Google Reviews
Jun 11, 2025

Patient sent home without treatment, condition worsened, required surgery.

WorstCleanliness & HygieneFrom Google Reviews
Apr 4, 2025

Unsanitary conditions, multiple IV attempts, unprofessional staff, and unattended blood